Job Description

Business unit, Department, Reporting Business Unit Operate Department Operate Business Performance Job grade/level M4

Core Description

To drive and optimise business performance through strategic business planning, process improvement, cost analysis and modelling and cross-functional collaboration. The ideal candidate will possess strong analytical skills, business acumen, and the ability to work closely with Manging Executives across the Operate Business Unit, as well as the ME for Business Performance in Solutions and Commercial to enhance overall organisational efficiency and effectiveness. Key Deliverables / Primary Functions

Collaborate with executive leadership to develop and execute strategic initiatives that align with business unit goals and objectives by conducting thorough analysis of customer trends, competitor activities, and industry best practices to identify customer annuity growth opportunities. Establish key performance indicators (KPIs) and metrics to measure the success and effectiveness of business processes. Regularly analyse performance data to identify areas for improvement and recommend actionable strategies to enhance overall business performance. Work closely with various departments to foster collaboration and ensure seamless communication across the organisation by fostering cross-functional teams to address business challenges and capitalise on opportunities for improvement. Identify and implement process improvements to streamline workflows, increase efficiency, and reduce operational costs by collaborating with cross-functional teams to implement best practices and drive continuous improvement initiatives through driving business case management. Provide executive support by preparing reports, presentations, and analyses for leadership meetings and act as a strategic advisor to leadership teams, offering reporting and cost management insights and recommendations to drive business success. With leadership teams, identify and implement initiatives to enable and empower employees at all levels to increase productivity and resource utilisation. Core Functional Skills & Capabilities Vendor Management Data Management Business Management Infrastructure Technology Risk Management Core Behavioural Competencies Job Match Working with people Persuading and Influencing Writing and Reporting Analysing Leading and supervising Minimum Qualifications NQF 7: 3 year Bachelors Degree in IT/Business/Commerce NQF 4: Grade 12 National Diploma Additional Education -Preferred /Advantage Master in Business Administration (MBA) Experience 8 Years business administration/financial support and cost modelling experience, of which 3 years on management/senior specialist level

Or

15 years' relevant experience of which 5 years' experience on senior specialist/management level Certifications Lean Six Sigma Green Belt Lean Six sigma black belt Professional Memberships in Relevant Industry Level of Engagement & Span of Control Span of Control 1-5 Level of Engagement Engagement will all levels within the organisation, internal and external to the business.

Special Requirements / Employment Condition Valid Drivers license Willing to travel Working Shifts Workplace / Physical Requirements Hybrid Remote Worker Non-Billable

BCX is an equal opportunity employer, and appointments will be made in line with our employment equity plan and talent requirements. We seek to promote the employment and advancement of designated groups, inclusive of people with disabilities, while building an inclusive workforce that embraces diversity.