Shopper & Customer Marketing Manager Derma & Health

Durban, KwaZulu-Natal, South Africa

Job Description


Your TasksJob PurposeThe Shopper & Customer Marketing Manager develops channel and shopper strategy for Eucerin and Elastoplast with focus on maximizing Net Sales, Market Share, Category Growth and POS presence and visibility. Collaborates closely with Marketing, Customer and Field Team to implement strategies.

  • Owns shopper understanding and defines go-to-market plans by Category, by Retail Environment (RE) for Sub Saharan Africa.
  • Builds and drives the implementation of the 4P's targeted execution to ensure that a clear Picture of Success (PICOS) is delivered to win the primary shelf and the impulse shopper by Category and by RE.
Principle Accountabilities1) Planning
  • Support the mapping of the needs of all activation markets and incorporate it into lead market workstreams
  • ABP/ Fast Start/ Business reviews: Align and build S&CM workstreams for Category/RE
  • S&OP: Build SA forecast for Category/RE
  • PICOS, POSM, Selling Story, Forecasts (SA) and Tracking (SA).
2) Commercial operations
  • POSM: Design all POSM for Category/RE as directed by PICOS
  • Pricing: Build, together with the Shopper Category Insights & Analytics, comprehensive pricing guidelines by Category/RE
  • Promo: Design, together with pricing and promo team, comprehensive promotion guidelines and thematics by Category/RE. Agile mind-set to intervene competitiveness based on competitor benchmark. Promotional management also covers zooming in on individual promotions (pre- and post-evaluation) to improve effectiveness and efficiency per promotion.
  • Insights: Build, collect and communicate insights by Category/RE.
3) Customer Engagement: Direct & Indirect
  • Presentations: Support Sales with S&CM content for JBP/T2T presentations by Category/RE
  • Engagement: Support Sales with category information/insights as needed by Category/RE
  • Performance Management: Understand category performance by Category/RE and work with markets in the cluster on identified issues/opportunities.
4) Store Execution
  • Field immersion: Do trade visits to verify retail context and collect information / insights about execution, trends and competitors
  • Trax: Build quality content (MSL, Primary shelf KPIs).
  • Design and strategy of POSM
Your ProfileEducation- Tertiary qualification (BCOM/BA/IMM).Requirements- At least 5 years of experience in Marketing, Sales or Shopper Marketing/Trade Marketing areas, preferably FMCG company. Good knowledge of Sub Saharan Africa retail landscape and multi-channel experience preferredAbility
  • Commercial and Strategic thinking
  • Relationship building
  • Financial Analysis skills required
  • Proven experiences of matching brand strategies and channel strategies, and translating it into execution
  • Customer-centric thinking
  • Able to identify customers 'needs and build business strategies based on them.
  • Pragmatic, Dynamic, results-oriented individual with a "hands on" style
  • Able to adapt, navigate and have a protagonist role in a fast-paced, high-growth, changing environment
  • Good interpersonal and communication skills; team player
  • Strong cross functional collaboration
  • Personable, Energetic, Responsive, Confident and Honest
At Beiersdorf, we want to help people feel good about their skin - and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values - CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.Additional informationPlease apply to the job latest by 30th May 2025

Beiersdorf

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Job Detail

  • Job Id
    JD1429165
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Durban, KwaZulu-Natal, South Africa
  • Education
    Not mentioned