Job Description

A Global Leader in cross-border IT Hardware and Medical equipment logistics, specialising in end-to-end trade compliance, import/export services, and international delivery are looking for a Shipping and Compliance Coordinator to join their team!
Operating in over 200 countries and territories, they help organisations overcome regulatory and logistical barriers to move high-value technology and medical assets seamlessly and securely.
With a strong focus on customs compliance, tax management, and risk mitigation, they simplify complex international shipments so our clients can focus on scaling their operations globally.
Responsibilities:

• Liase with an international pool of clients that are importing networking equipment on a daily basis.
• Work directly with TecEx's Global Network and managing relationships across our global network.
• Ensure customer satisfaction.
• Become an expert in the import and export compliance requirements of a specific region of the world.

Operational Day-to-Day Responsibilities:

• End-to-End Shipment Coordination: "Run" a shipment from start to finish, balancing the needs of both suppliers and clients to facilitate documents, movement, and clearance.
• Communicate with clients and suppliers, interpreting supplier messages and articulating shipment needs to clients.
• Empowered Decision-Making: Take the lead on decisions to ensure the health of shipment orders as the best placed person to make a judgment call.
• Pressure Point Identification: Identify pressure points and raise them with the Lead SCC and Shipping Manager.

Non-Operational Day-to-Day Responsibilities:

• Flag any out-of-process or new requirements for review, contributing to knowledge maintenance on the system.

Qualifications and Experience:

• University Undergraduate Degree of any background - Commerce-focus or LLB is preferable.
• Advantageous: Honours Degree.
• Advantageous: Work experience.
• Strong academic track record is required.

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