Job Description

Requirements:

Grade 12

Prior supervisory experience

English Proficiency

Numeracy Proficiency

Computer Literate

Financial Acumen

Ability to work under pressure

Must work shifts

Ensure that the shift is effectively and optimum staffed at all times.

Encourage team members to execute product procedures in line with establishes processes.

Ensure that new team members execute training against their training schedule and plan.

Assist in the management of all Employee Relations issues pertaining to the shift, updating the restaurant management team where needed.

Adhere to all statutory and company Health, Safety and Food Hygiene regulations at all times and take corrective action where necessary in conjunction with the management team.

Ensure that Company Security Procedures are followed rigorously in order to ensure the security of people, premises, stock, equipment and monies at all times.

Create a customer focused environment which is appealing to restaurant's diverse customer base.

Encouraging and driving team members to execute all product procedures according to standards

Address all customer complaints in line with company policy.

Assist with developing a strong sales culture in your store, understand this and filter down team members for every shift.

Assist with managing team member incentives and drive regular recognition in store as and when needed.

Ensure that points of sale are to be up to date at all times and that the team are trained on all new products enabling them to drive sales.

Maximize the profitability of each shift by understanding and controlling all restaurant costs (e.g. labor, food, maintenance and consumables etc.).

Protect company assets in line with equipment preventative maintenance and cleaning and maintaining the building and equipment in line with the schedule of authority.

Scrutinizing stock variances throughout the shift and auctioning any variances found in line with policies and procedures

Utilise system reports and company tools to guarantee 100% product availability, investigating and following up on all discrepancies.

Job Type: Full-time

Pay: From R7000,00 per month

Ability to commute/relocate:

Plettenberg Bay, Western Cape: Reliably commute or planning to relocate before starting work (Required)
Experience:

Supervisor: 1 year (Required)
Location:

* Plettenberg Bay, Western Cape (Required)