Shared Services Analyst Purchasing

Cape Town, WC, ZA, South Africa

Job Description

Who are Kocho





Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater.



Our head office is in the heart of London's West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What's Right. In 2022 we be opened new offices in Cardiff and Cape Town which follow the style of our London space. Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together.

Job Purpose





The Purchasing Analyst is responsible for assisting with all purchasing enquiries within the Shared Services department, including administration of client licensing and cost-optimisation processes.





This role supports both traditional procurement (quotes, orders, renewals) and the management of Microsoft licensing and CSP subscriptions, ensuring accuracy, cost control, and alignment with client needs.



Purchasing Analyst is responsible for assisting with all purchasing enquiries that we currently have within the Shared Services department.



Key responsibilities of the role


Create client quotes via CRM System, Create PO via the PSA system, Client Facing, send quotes to customers for approval, Order Processing, Liaising with Distributor vendors, services providers and courier services, Asist software and licensing and renewals of clients, Obtain POD's, Process RMA's if required, Manage and update PSA tickets relating to procurement.




Requirements of the job

Essential





Ability to use all Microsoft Office platforms, e.g. - Word, Excel, PowerPoint, Outlook, Microsoft Teams etc. Excellent communication skills at all levels - both verbal and written. Excellent Customer service skills Ability to engage with clients by mail and phone Organised with good time management and ability to prioritise Ability to work under pressure, manage your time effectively and work on your own initiative. Minimum 1-2 years' experience as a Purchasing Administrator within IT Experience in an IT environment Good awareness of IT hardware/Software Worked in and MSP/IT environment Worked in a financial environment Awareness of Microsoft licensing models (CSP, EA, M365, Dynamics) and willingness to develop skills in this area



Person Specification





Initiative


Ability to take own initiative

Relationships:


Works closely with all support teams including the service desk Liaises with management to report or escalate issues. Manage relationships with a wide range of hardware, software and service suppliers. Works regularly with all Internal customers to ensure best possible IT service and incident resolution.

Communication skills:


Excellent communication skills

Timescales


Ability to work within defined SLAs

Supervision


* No supervision skills required

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Job Detail

  • Job Id
    JD1518939
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, WC, ZA, South Africa
  • Education
    Not mentioned