Job Description

Join Lesaka as a Settlement Risk Reconciliation Investigator - Safeguard Accuracy in Every Transaction!

Location: Johannesburg

Reporting To: Department Manager / Supervisor

Direct Reports: None

Are you detail-oriented, analytical, and passionate about financial accuracy? Lesaka is looking for a

Settlement Risk Reconciliation Investigator to join our Reconciliation team -- a critical function that ensures every cent is accounted for and every transaction reconciled with precision.

As a Settlement Risk Reconciliation Investigator, you'll play a key role in validating cash movements, investigating discrepancies, and ensuring that client settlements are accurate and complete. This is more than a back-office role -- it's a frontline position in risk mitigation and operational integrity.

What You'll Do:

Verify all bag transactions and ensure correct settlement flagging*
Import and reconcile bank statements with actual movements*
Allocate statement items to corresponding bags*
Ensure payments and deposits are correctly linked to authorized settlements*
Confirm that counted values match bag closures*
Investigate and resolve exceptions and anomalies*
Interact with internal and external customers to resolve queries*
Conduct device decoding evaluations for deeper investigations*
Visit Cash Centres and Client Sites to review video footage and complete investigations*
Compile and submit Final Investigation Reports and Incident Reports*

What You Bring:

Strong multitasking ability in a fast-paced environment*
Matric required; Degree preferred*
Valid driver's licence and reliable vehicle -- ready to hit the road!*
Experience in reconciliation, investigations, or financial operations (advantageous)*

Key Traits We Value:

Analytical thinking & attention to detail*
Accountability & integrity*
Problem-solving mindset*
Strong communication & customer engagement skills*

Your Impact Will Be Measured By:

Accuracy of reconciliations and investigations*
Timely resolution of exceptions*
Quality of reporting and stakeholder feedback*

Work Hours:

Monday - Friday | 08:00 - 17:00*
Preference will be made to support EE / AA measures