Job Description

Company and :
The Service Technician is responsible for all service-related work, including chargeable tasks such as inspection plans, breakdown repairs, maintenance, warranty labour, commissioning, and assisting after-sales engineers to ensure high-quality service delivery.
Key Responsibilities:

• Ensure a safe working environment and maintain the safe operating condition of equipment in accordance with health and safety regulations.
• Provide 24-hour telephonic support for customers needing assistance.
• Conduct site inspections to evaluate and cost jobs.
• Perform chargeable warranty labour efficiently.
• Conduct site inspections on buildings lacking maintenance to identify opportunities for securing maintenance contracts.
• Compile comprehensive written reports of findings, including photographic evidence.
• Generate new work opportunities on contracted sites by recommending system improvements.
• Execute all commissioning requirements for VRV and chiller systems.
• Complete and communicate job cards with service coordinators daily/weekly.
• Collaborate closely with service coordinators and spare parts controllers to ensure optimal teamwork and service delivery.
• Maintain up-to-date product knowledge by attending web-based training sessions on sales and technical courses.
• Participate in team-building sessions as required.
• Travel locally or internationally as needed.
• Work overtime when necessary to maintain optimal service levels.

Job Experience & Skills Required (Ideal Candidate Profile):

• Grade 12 or N3 HVAC Diploma (Technical College).
• National Trade Certificate in HVAC&R.
• Safe Handling of Refrigerant Certification, Category B (SAQCC).
• Safety training certification.
• First Aid Level 1 certification.
• Minimum of 5-7 years of experience in service and maintenance activities.
• At least 3 years of commissioning experience.
• Minimum of 5 years of fault-finding experience.
• At least 3 years of installation experience.
• Strong interpersonal and communication skills.

If you are interested in this opportunity, please apply directly.

Skills Required