Job Description

Gauteng, JHB - Northern Suburbs

Monthly
We are currently looking for a skilled and dedicated Service Technician to join our client in the scientific balancers and centrifuges sector - Johannesburg
As a Service Technician, you will be responsible for installing, calibrating, repairing, and maintaining a wide range of balancers and centrifuges in a timely and efficient manner. Your technical expertise and customer-oriented approach will ensure that our clients' equipment is up and running optimally, minimizing downtime and maximizing customer satisfaction.

Responsibilities:

• Perform installation, calibration, maintenance, and repair of balancers and centrifuges according to manufacturer specifications and customer requirements.
• Diagnose and troubleshoot any issues or malfunctions, and perform necessary repairs and adjustments to restore equipment functionality.
• Conduct preventive maintenance activities, including inspections, cleaning, and lubrication, to ensure optimal performance and extend equipment lifespan.
• Provide technical assistance and support to customers, addressing inquiries, troubleshooting problems, and offering recommendations for performance improvement.
• Maintain accurate documentation of service activities, including service reports, repair logs, and parts inventory, ensuring all work is properly recorded for reference and billing purposes.
• Collaborate with sales and customer service teams, providing technical expertise and guidance to help secure new orders and cultivate customer relationships.
• Stay updated on product developments, industry trends, and technical advancements related to balancers and centrifuges, continuously improving knowledge and skills through training and self-study.

Requirements:

• Diploma or equivalent; additional technical certifications or education in a related field preferred.
• Proven experience as a Service Technician, preferably in the maintenance and repair of balancers and centrifuges or similar technical equipment.
• Strong mechanical aptitude and understanding of electrical and electronic systems, with the ability to read and interpret technical manuals, schematics, and diagrams.
• Proficiency in using diagnostic tools, instruments, and software applications for troubleshooting and repair.
• Excellent problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
• Exceptional customer service and communication skills, ensuring professional and helpful interactions with clients.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced and demanding environment.
• Flexibility to travel to customer sites for onsite repair and maintenance when necessary.

For more information please contact:
Pravashni Kistesamy