Are you ready to grow your career and lead a team at an established, respected, global company?
Are you empathic to client needs, the people you lead, and internal partners to drive success?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will lead a team that serves as ADP's front-line for solving clients' challenges - including issue resolution, answering questions, helping clients and more. You and your team carry the weight of ADP's service reputation and client satisfaction in your hands.
Every day, you'll leverage your project management and leadership expertise to assist in establishing the direction of your team's daily activities, coaching and developing your team members, creating an overall productive and enjoyable working environment for your team, and managing and resolving client escalations.
To thrive in this role, you must be comfortable working in a metrics-driven call centre environment as part of a structured day. You have a way with clients and the people that you lead that builds rapport, establishes trust, and shines with professionalism. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
WHAT TO EXPECT ON A TYPICAL DAY:
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