Service Supervisor Global Grade 10
Polokwane, Limpopo, South Africa
Job Description
Key Output
- Supervision of team on site.
- Ensure the service work is carried out in compliance with the quality standards and original equipment manufacturer guidelines.
- Apply warranty policies and procedures including warranty decisions and service warranty investigations.
- Resolve internal customer queries.
- Manage and arrange on site repairs on the Equipment.
- Manage the component warranty claims.
- Ensure effective communication between team and management.
- Reporting of team KPIxe2x80x99s and prospects.
- Matric and qualified artisan [ Mechanic in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic) with minimum five years post-apprentice / learnership experience]
- Sound MS Office knowledge (SAP; CRM; SIS & ET experience will be an advantage)
- Code 10 driverxe2x80x99s license
- Sound business communication and presentation skills
- Good working knowledge of the Minerals Act/Mine health and Safety Act (with sound knowledge of safety rules and regulations)
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Job Detail
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Job IdJD1271492
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPolokwane, Limpopo, South Africa
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EducationNot mentioned