Job Description

Key Responsibilities:

• Set vision and direction for SRE teams, including the usage of platforms and tools
• Responsible for overall operational resilience and continuous business system functionality by using a systematic approach to delivering products and services
• Prioritize optimization, reliability, and scalability deliverables related to software delivery processes and securing user data
• Develop and site reliability engineering is service-level objectives (SLOs), which measure how consistently a service meets its goals over a given period such as how often it's available, how quickly it responds to requests made by users or customers, and establishing goals around those SLOs
• Achieve objectives that help organizations build customer trust in their products and services since it ensures that they have stable and reliable day-to-day operations
• Maintain uptime while meeting these requirements, SRE applies various techniques like automation and continuous deployment processes to ensure high availability
• Contribute and help with efficiently managing incidents in the production environment
• Oversight of all Site Reliability Engineering Activities as defined in partnership with the technology leadership teams
• Develop the strategies and tactics that enhance automation of repeatability and predictability, increase scalability for growth that doesn't interrupt service, and ensure reliability
• Grow out, build, and drive the engineering culture
• Deliver service availability and performance to meet (and exceed) business and customer needs
• Work with broader technology, operational, and business teams to continuously improve end-to-end service experience and associated cost of delivery
• Deliver continuous improvement of both core products/platform ecosystems and operational processes, tools, and capabilities based on operational experiences and application of broader industry standard methodology

Qualification:

• Bachelor of Science with Honours in Computer and Information Science