Service Line Director

Johannesburg, Gauteng, South Africa

Job Description


Job Category: Research:Key Responsibilities:

  • New business development and business retention
  • Client research construction and detail
  • Managing client relationships
  • Operations interaction
  • Insight delivery
  • Research team management
  • Ensures the process runs according to deadlines and budget together with the Project Manager
  • Attempts initial value add / insights at each stage (development area)
  • Develops basic Solutions knowledge
  • Ensures integration of information from multiple sources where applicable and available
  • Conducts desk research to add value to all reports /presentations and assist the client in understanding the
South African marketKnowledge and Skills:Education
  • School: Matric
  • A Degree or Diploma in Marketing, Arts or Business is essential (an honors degree would be an advantage)
Experience
  • Minimum 5 years' Market research agency experience in client facing role
  • Thorough knowledge of the service line's core research
  • Strong innovative research and analytic skills.
  • Quantitative experience
  • Business Acumen - business leader, entrepreneurial, financial perspective
  • Strong sales and negotiation skills
Additional requirements:
  • General good people management skills
  • Excellent interpersonal skills
  • Good time management skills
  • Ability to work under pressure
  • Ability to prioritize, multitask and meet deadlines
  • Proficiency with the MS Office package
  • Ability to learn other software packages
About Us:Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we're proud to share we've received our Great Place to Work Certification in 2022 & 2023!About the Team:The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services spanning a range of verticals. We help our clients develop the initial idea for a product/service, ensure the fully-articulated description of the product/service resonates with consumers, confirm that prototypes of the product/service properly deliver on consumer expectations, and finetune the full mix prior to launch. This is accomplished using best-in-class services, including idea screening, concept testing, product testing, price and line optimization, package testing and volumetric forecasting.

Ipsos

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Job Detail

  • Job Id
    JD1420660
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned