Manage Technical staff including Mechanics, Apprentices, Assistants and Administrators.
Planning workshop/ field service jobs / manage and control workshop and field service efficiencies.
Management of outwork for jobs.
Adhere to all company SHEQ and OHS requirements at the Workshop.
Assist with the submission on all warranty claims, Bell , John Deere , Finlay, Kobelco , JCB and all other Bell product related claims.
Assist with all queries on warranty jobs.
Manage contractors.
WIP - within acceptable days.
Assist workshop debtor queries.
Manage and control job cards. Including: opening and closing of job cards, customer credit check and parts allocation.
Customer quotations.
Applicants must have a sound knowledge of:
Disciplinary procedure
Safety regulations, technical requirements
Environmental regulations
Industrial relations
Administration procedures and processes
Bell warranty procedures and processes
REQUIREMENTS:
Applicants must be qualified Earthmoving Mechanic with 10 years' experience.
Previous managerial / supervisory experience in a workshop environment.
Good verbal and written communication skills.
Good management, planning & people skills.
Must be Computer Literate on Lotus Notes, CRM, Sales Force, Outlook.
Must have SAP experience.
IF YOU HAVE NOT HAD A RESPONSE TO YOUR APPLICATION WITHIN 4 WEEKS OF THE CLOSING DATE, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL.
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