Service Designer
Johannesburg, Gauteng, South Africa
Job Description
Job Summary
Responsibilities
xc2xb7 Conduct user research to gain a deep understanding of customer needs and behaviors
- Design end-to-end experience journeys that meet customer needs and business goals
- Write user stories and acceptance criteria to inform product development
- Design and plan user testing to validate design decisions
- Collaborate with cross-functional teams to ensure design solutions meet business and technical requirements
- Develop and maintain design documentation and design systems
- Enable and coach teams on the practice of service design
Skills:
xc2xb7 Strong understanding of human-centered design principles and design thinking
- Excellent communication and collaboration skills
- Ability to work in a fast-paced environment and prioritize multiple projects
- Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite or similar
- Experience with user research methods and analysis
- Strong problem-solving skills and attention to detail
9-12 years experience in the role of Service Designer
Duration: 27 weeks
Travel : Middle East ;Yes (occassional travel for key events like a workshop)
Work model : Hybrid
Blue Pearl PTY LTD
Recruiter
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Job Detail
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Job IdJD1426849
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R12000 - 16000 per month
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned