We are thrilled to announce a new opening for a highly skilled
Service Advisor
for our
Witbank Branch,
Mpumalanga
, to join our team!
About the Position
We are seeking a highly skilled and experienced Service Advisor (Technical Savvy) to join our branch. The successful candidate will be responsible for acting as the technical product specialist liaison between our customers and service technicians, ensuring excellent customer service. The Company encourages all designated groups to apply.
Technical knowledge of Tools and Machinery would be an advantage.
Wide range of Power Tools, Welding Machines, compressors.
Small Machinery i.e. Petrol & Diesel Engines, Generators
Job requirements:
Consult with Repairs Technicians regarding necessary repairs and possible alternatives
Use knowledge of products and services to provide information about available parts and service options
Answer questions about service outcomes, schedule and book appointments
Provide customers with information and advice on warranty protections and cost savings
Manage and oversee the Repairs division workflow and schedule
Call customers to advise them on pick-up times
Maintain positive customer relationships to ensure repeat business
Desired Skills
Technical
Must be able to communicate with customers at all levels.
Must be detailed orientated
Must be able to read and write English
Must be highly motivated and be able to liaise with customers
Knowledge of mechanical systems
Desired Work Experience
Proven work experience as a Service Advisor or similar role
Strong understanding of Repairs and Maintenance of tools and machinery
Salary: Negotiable with Benefits available.
Working Hours: Monday - Friday 08:00 - 17:00 and Saturday 08:00 - 13:00.
About The Employer
Adendorff Machinery Mart sources equipment from all over the world to offer the greatest range of products at the best prices. In creating a strong staffing group Adendorff Machinery Mart believes in the development and implementation of Organizational Development & Training that is recognized for its ability to understand, conceptualize and deliver total solutions and to provide consistent, professional and long - term relationships with its customers and will assist in developing well rounded staff in all aspects of business. This is what Adendorff Machinery Mart's vision is all about, and we pride ourselves in focusing on a long term commitment to our vision. Based on our strong commitment to our vision we believe that we place ourselves in a position whereby our decisions, abilities and actions will prove us to be a great market leader within our field.
Should you not receive feedback within two weeks of your application, please consider your application unsuccessful.
To apply
If you meet the requirements of this position please complete the form below, or submit your CV on our website and click on the link "Careers" The Company encourages all designated groups to apply.
Should you not receive feedback within two weeks of your application, please consider your application unsuccessful.
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