Job Description

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Senior Travel Consultant
Craft unforgettable journeysshape experiences that inspire!
About the Company:
We are a premier destination management company specializing in tailored travel experiences across Southern and East Africa. With a passion for curating unique and memorable journeys, we work closely with clients to design exceptional group travel and incentive programs that exceed expectations.
We are seeking a dynamic and experienced Senior Travel Consultant to join our team in Rosebank. This hybrid role offers flexibility with remote work options while allowing you to collaborate closely with our team and clients. If you have a deep knowledge of African travel destinations, excellent customer service skills, and a drive to create seamless travel experiences, wed love to hear from you!
Location: Rosebank (Hybrid role)
Salary: R30 000 R50 000 (depending on experience)
Working Hours:
Monday Friday | 08:00 17:00

• In-Office: Monday, Wednesday, Friday
• Hybrid: Tuesday, Thursday

Positions Available: 1
Key Responsibilities:

• Group Travel Coordination: Plan and manage group travel arrangements, including itinerary development, accommodations, and activities.
• Incentive Program Design: Create innovative and engaging travel experiences for corporate incentive groups.
• Client & Supplier Liaison: Build strong relationships with clients, suppliers, and service providers to ensure seamless execution of travel programs.
• Sales & Proposals: Prepare customized quotations and proposals with a high level of accuracy and creativity.
• Destination Expertise: Provide expert knowledge on Southern and East Africa to clients, recommending the best experiences, accommodations, and logistics.
• Customer Service Excellence: Deliver outstanding customer service by responding promptly to client inquiries and ensuring smooth travel experiences.
• Budget & Cost Management: Ensure travel packages meet budget requirements while maintaining high-quality standards.
• Presentation & Reporting: Utilize Google Suite, TOURPLAN, CANVA, WETU, and Microsoft PowerPoint to create engaging presentations and reports.
• Business Travel: Travel occasionally for business purposes, including site inspections and industry events.

Minimum Requirements:
Diploma or similar qualification in Tourism, Hospitality, or a related field.
Minimum 5 years of experience in inbound tourism, specializing in Groups, FIT Leisure, and MICE (Meetings, Incentives, Conferences, and Exhibitions).
Strong knowledge of Southern and East Africa as a travel destination.
Proficiency in Google Suite, TOURPLAN, CANVA, WETU, and Microsoft PowerPoint.
Ability to travel for business when required.
Skills & Attributes:
Sales & Results Driven: Proven ability to meet and exceed sales targets.
Detail-Oriented & Organized: Strong ability to multitask and manage complex itineraries.
Creativity in Travel Planning: Innovative approach to crafting unique travel experiences.
Strong Communication & Negotiation Skills: Ability to build rapport with clients and partners.
Customer-Centric Mindset: Commitment to delivering exceptional service.
Team Player & Independent Worker: Ability to collaborate while also taking initiative.
Multilingual Skills: Fluency in multiple languages is a plus.
Design unforgettable experiencesapply now and take travel planning to the next level! Join our team and bring dream journeys to life. Apply today and help us create extraordinary travel experiences for groups and incentive travelers!
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Senior Reiskonsultant (Inbound Groepe & Aansporingsreise)
Skep onvergeetlike reisevorm ervarings wat inspireer!
Oor die Maatskappy:
Ons is n vooraanstaande bestemmingsbestuursmaatskappy wat spesialiseer in pasgemaakte reiservarings regoor Suidelike en Oos-Afrika. Met n passie vir die samestelling van unieke en onvergeetlike reise, werk ons nou saam met kliente om uitsonderlike groepsreise en aansporingsprogramme te ontwerp wat verwagtinge oortref.
Ons is op soek na n dinamiese en ervare Senior Reiskonsultant om by ons span in Rosebank aan te sluit. Hierdie hibriede rol bied buigsaamheid met afstandswerk-opsies terwyl jy steeds nou saam met ons span en kliente werk. As jy uitgebreide kennis van Afrika-reisbestemmings het, uitstekende klientediensvaardighede, en n dryfkrag om foutlose reiservarings te skep, hoor ons graag van jou!
Ligging: Rosebank (Hibriede rol)
Salaris: R30 000 R50 000 (afhangend van ervaring)
Werksure:
Maandag Vrydag | 08:00 17:00

• In-kantoor: Maandag, Woensdag, Vrydag
• Hibriede: Dinsdag, Donderdag

Aantal Posbeskikbaar: 1
Sleutelverantwoordelikhede:

• Groepsreis Koordinering: Beplan en bestuur groepsreise, insluitend reisroetes, akkommodasie en aktiwiteite.
• Aansporingsprogram Ontwerp: Skep innoverende en betrokke reiservarings vir korporatiewe aansporingsgroepe.
• Kliente- & Verskafferskakeling: Bou sterk verhoudings met kliente, verskaffers en diensverskaffers om naatlose reiservarings te verseker.
• Verkope & Voorstelle: Berei pasgemaakte kwotasies en voorstelle voor met n hoe vlak van akkuraatheid en kreatiwiteit.
• Bestemming Kundigheid: Verskaf spesialiskennis oor Suidelike en Oos-Afrika aan kliente en beveel die beste ervarings, verblyf en logistiek aan.
• Uitstekende Klientediens: Reageer vinnig op kliente se navrae en verseker foutlose reiservarings.
• Begroting & Koste Bestuur: Verseker dat reispakkette binne begroting is sonder om kwaliteit in te boet.
• Aanbiedings & Verslagdoening: Gebruik Google Suite, TOURPLAN, CANVA, WETU, en Microsoft PowerPoint om aantreklike aanbiedings en verslae saam te stel.
• Sakelike Reistogte: Reis af en toe vir besigheidsdoeleindes, insluitend terreininspeksies en industrie-geleenthede.

Minimum Vereistes:
Diploma of soortgelyke kwalifikasie in Toerisme, Gasvryheid of n verwante veld.
Minimum 5 jaar ondervinding in inkomende toerisme, spesialiseer in Groepe, FIT Leisure en MICE (Meetings, Incentives, Conferences & Exhibitions).
Uitstekende kennis van Suidelike en Oos-Afrika as n toerismebestemming.
Vaardigheid in Google Suite, TOURPLAN, CANVA, WETU, en Microsoft PowerPoint.
Bereidwilligheid om vir besigheid te reis indien benodig.
Vaardighede & Eienskappe:
Verkope & Resultaatgedrewe: Bewese vermoe om verkoopsdoelwitte te bereik en oortref.
Detail-georienteerd & Georganiseerd: Sterk vermoe om multitasking te hanteer en komplekse reisroetes te bestuur.
Kreatiwiteit in Reisbeplanning: Innoverende benadering tot die samestelling van unieke reiservarings.
Sterk Kommunikasie & Onderhandelingsvaardighede: Vermoe om n goeie verhouding met kliente en vennote te bou.
Klientgerigte Benadering: Toewyding om uitsonderlike diens te lewer.
Spanwerker & Onafhanklike Werker: Vermoe om goed saam met ander te werk, terwyl jy selfstandige inisiatief neem.
Meertaligheid: Vaardigheid in verskeie tale sal voordelig wees.
Ontwerp onvergeetlike ervaringsdoen nou aansoek en neem reisbeplanning na die volgende vlak!
Sluit aan by ons span en bring droomreise tot lewe. Doen vandag aansoek en help ons om uitsonderlike reiservarings vir groepe en aansporingsreisigers te skep!
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Skills Required