Job Description

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Job responsibilities

We are currently recruiting for a Senior Stock Controller based in our Cape Town boutique.


The Senior Stock Controller's main responsibility is to ensure coaching is practiced and driving teams to productivity for operational excellence is at forefront of their focus.


As the professional in charge of

Stock

you will secure back of house efficiency, in line with the standards of the Brand. You will ensure smooth operations, to enable the store team to maximize the time spent with Clients and deliver the Louis Vuitton Promise.


"Make your career a beautiful journey" with Louis Vuitton


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Profile

DUTIES & RESPONSIBILITIES

Duties and responsibilities are adapted according to local store specificities and can encompass:

Stock Management

Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging) Manage the delivery operations, preparing and replenishing stock quickly and accurately Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs

After Sales Services

Approach After Sales Services as a Client relationship opportunity and provide the best Client experience Handle Client repair requests, manage the repair process and Client follow-up Manage and ensure quality issues are properly dealt with

General duties

Follow the company's policies and procedures Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives

of the store
Develop the highest Brand and product knowledge Respect Louis Vuitton Brand standards in terms of grooming and behavior ###

Additional information

LOUIS VUITTON

MAISON

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Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton's legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.