Job Description

Bringing smiles is what we do at TTECxe2x80xa6 for you and the customer. As a Senior Specialist, Talent Acquisition Marketing and Communications working hybrid Cape Town, South Africa, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What youxe2x80x99ll be doing:

Senior Specialists are responsible for strategic and day-to-day recruitment marketing activities at the local level and for contributing to the overall success of the Talent Acquisition team for their assigned sites. This includes analyzing the market and target demographics for the site, creating a sourcing plan, designing and promoting employee referral programs, organizing job fairs and community outreach events, and investigating new sourcing channels.

Senior Specialists must be able to quickly adapt sourcing plans and engage new channels in order to meet changing client requirements. They also occasionally assist in general and administrative (G&A) sourcing in support of TTECxe2x80x99s business units. This is a challenging position that is suited for a high-energy and analytical individual who must be able to meet aggressive goals and timelines as well as stakeholders on certain occasions accordingly.

What youxe2x80x99ll bring to us:

Create a comprehensive sourcing plan to support specific client recruiting goals within an assigned geography

Analyze reports to track the effectiveness of each sourcing channel and analyze metric to identify trends and make recommendations

Develop sourcing initiatives including the recommendation of innovative ad campaigns and promotions needed to support these plans and partnership with internal and external creative resources to design and produce these tools.

Act as a project manager for collateral creation by establishing deadlines, approving creative concepts, and holding vendors accountable for on-time delivery.

Improve the key success metrics associated with hiring goals including conversion rate, cost per hire, time to fill, and client satisfaction

Work with the corporate support teams and approved vendors to ensure the marketing campaigns and value propositions are appealing to the local market.

Establish TTECxe2x80x99s employee referral program as the first or second source for new candidates inclusive of the coordination and implementation of on-site and virtual events.

What skills youxe2x80x99ll need:

Comfortable working in a fast-paced environment where priorities can change quickly and team members are required to wear multiple hats

Bachelorxe2x80x99s / College Degree, any field, and/or at least 2 years of relevant marketing experience in a high-volume recruitment environment

At least 2 years of relevant marketing experience

Strong knowledge of the local talent market and sourcing channels

Creative and innovative sourcing ideas

Strong email and oral communication skills

Proficient in Microsoft Office

Who We Are:

TTEC is a pioneer in customer experience, engagement and growth solutions. Our 65,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segmentsxe2x80x94Consulting, Technology, Care and Growthxe2x80x94to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.

Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients. Whether Information Technology, Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of our Human Capital team members, we help to guide and simplify TTECxe2x80x99s business processes and operations.

For more information and to find more sales jobs at TTEC, please visit our website at TTECjobs.com and sign up for our talent community while youxe2x80x99re there.

TTEC