Senior Service Administrator Global Grade 07
Job Description
Key Outputs
Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system(e.g. SAP/CRM) and report writing.
Open work orders and order parts. Close work order on job completion.
Invoice external customers and process invoices to debtors.
Create and accept quotes.
Check credit limits and equipment history.
Effectively manage work in progress
Capture, process and analyse job costing elements (Labour,travel,expenses, bought outs , SIMS,hours)
Accurately capture relevant data from external and internal customers
Generate purchase orders for internal and external suppliers
Accurately capture labour hours worked by the service employees
Follow up with external and internal customers and suppliers to ensure complete information and data capture
Resolve internal and external customer as well as supplier queries
Accurately control relative end-to-end processes
Maintain relevant administrative environment
Accurately invoice customers for work completed
Qualification, Experience and Competencies
Grade 12 Two years relevant administration experience An understanding of relevant CS processes Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing. Open work orders and order parts. Close work order on job completion. Invoice external customers and process invoices to debtors. Effective communication Effective self-management and performance ownership Create and accept quotes. Check credit limits and equipment history. Effectively manage work in progress Capture, process and analyse job costing elements (Labour, travel expenses, bought outs, SIMS, hours) Accurately capture relevant data from external and internal customers Generate purchase orders for internal and external suppliers Accurately capture labour hours worked by the service employees Follow up with external and internal customers and suppliers to ensure complete information and data capture Resolve internal and external customer as well as supplier queries Accurately control relative end-to-end processes Maintain relevant administrative environment * Accurately invoice customers for work completed.
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Job Detail
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Job IdJD1617784
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBellville, WC, ZA, South Africa
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EducationNot mentioned