Job Description

About Sanlam Corporate

Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100 years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members. We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow.

We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success, embracing diversity and committed to transformation. We do this through living our values of having the courage to be bold, care, collaboration and an intolerance for mediocrity. We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.

Division

One of the largest businesses within the Sanlam Group, Sanlam Corporate (SC) specialises in the provision of risk, investment and administration services to institutions and retirement funds. Focused on meeting the unique needs of its diverse clients, SC assists companies in creating and delivering customised employee benefits solutions, including the collection of premiums and communication to fund members.

The overall purpose of the role

The purpose of this role is to review risk rates for existing clients taking any changes in risk profile, experience and other relevant information into account whilst targeting a specified profit margin and expense charge. The purpose of the role is also to be responsible for the growth and coaching of junior team members daily.

Key Responsibilities

• Review risk rates for existing clients concerning group risk products, taking any changes in risk profile, experience and other relevant information into account whilst targeting a specified profit margin and expense charge.
• Obtains and analyses relevant information, premiums and claims for a specified period to perform accurate rate calculation.
• Preparation and in-depth analysis and calculation of claims experience.
• Evaluate the risk and apply sound judgement to set the final rates, medical free cover limit and the relevant terms and conditions.
• Updating the systems with the latest revisions information.
• Drafting of scheme review letters to clients.
• Adhering to service and quality standards.
• Provide support to distribution channels and brokers with queries regarding existing business with Sanlam Group Risk.
• Provide excellent and professional after sales client service.
• Establishing and maintaining relationships with internal and external stakeholders.

Qualification and Experience

• Matric with Mathematics (minimum C symbol with regards to Mathematics - not Mathematics literacy)
• Tertiary Qualification will be an advantage.
• A minimum of 2 to 7 years' experience in a Group Risk environment with experience in a Group Risk pricing division such as a Group Risk Revisions or Group Risk Tenders team.
• Previous experience in an Employee Benefits Group Risk environment will be a distinct advantage.

Knowledge and Skills

• Excellent product knowledge and understanding of the Group Risk Industry and Pricing principles.
• Computer literate with proficiency in Microsoft Office (Word, Excel, PowerPoint, OneDrive for Business, MS SharePoint and MS Teams).

Personal Qualities

• Flexible and Adaptable - Rebounding from setbacks and adversity when facing difficult situations.
• Courage - Stepping up to address difficult issues, saying what needs to be said.
• Manages Complexity - Demonstrated ability and proven record to make complex decisions.
• Ensures Accountability - Holding self and others accountable to meet commitments.
• Plans and Aligns - Planning and prioritising work to meet commitments aligned to organisational goals

Core Competencies

• Cultivates Innovation by creating new and better ways for the organisation to be successful.
• Client Focus - Building strong customer relationships and delivering customer-centric solutions.
• Drives Results - Consistently achieving results and meets deadlines, even under tough circumstances.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Resilience - Rebounding from setbacks and adversity when facing difficult situations.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities

Sanlam