Job Description

Senior Retail Manager
Hypermarket Dealership
Centurion
Key Requirements:
Proven experience in retail management, preferably in a hypermarket or large-format store
Strong leadership and team development skills
Ability to manage sales targets, inventory, and operational efficiency
Excellent communication and customer engagement abilities
Familiarity with retail systems and reporting tools
Key Responsibilities
Oversee daily operations of the hypermarket dealership, ensuring smooth and efficient functioning
Lead, motivate, and manage a team of sales staff to achieve performance targets
Implement and monitor sales strategies, promotions, and customer engagement initiatives
Manage inventory levels, rotation, and merchandising standards
Ensure compliance with health, safety, and regulatory requirements
Analyze sales reports and KPIs to identify growth opportunities and operational improvements
Handle customer queries and complaints professionally and promptly
Collaborate with suppliers, logistics, and finance teams to optimize store performance
Conduct regular staff training and performance evaluations
Candidate Requirements
Minimum 10 years' experience in retail management, preferably in a hypermarket or large-format store
Proven leadership and team management skills
Strong understanding of retail operations, merchandising, and customer service
Excellent communication, interpersonal, and problem-solving abilities
Proficiency in retail systems and reporting tools
Ability to work under pressure and adapt to a fast-paced environment
Matric required; tertiary qualification in Retail Management or Business Administration is an advantage

Skills Required