Job Description

Job Summary ? Senior Restaurant Manager | Port Elizabeth, Eastern Cape ? Salary: R20,000 - R24,000 (Negotiable, Depending on Experience) Kendrick Recruitment is currently seeking an experienced Senior Restaurant Manager to join a well-established and fast-growing restaurant group based in Port Elizabeth, Eastern Cape ?. This is an excellent opportunity for a dynamic and service-driven professional with a strong operational background and a true passion for hospitality ?. ? Key Responsibilities: Oversee daily front-of-house and back-of-house restaurant operations ? Manage and lead a team of staff, including recruitment, training, and performance monitoring ? Ensure exceptional customer service and guest satisfaction ? Maintain high standards of food quality, presentation, and hygiene ? Handle staff scheduling, labour cost control, and general HR-related duties ? Assist with budgeting, cost control, stock management, and supplier relations ? Monitor and ensure compliance with health and safety, and liquor licensing regulations ? Handle customer complaints and ensure swift and professional resolution ? Drive marketing initiatives and contribute to promotions and events planning ? Ensure all operational procedures are followed and improved where necessary ? ? Requirements: Minimum of 3-5 years' experience in a similar role within a high-volume restaurant environment ? Strong leadership and team management skills ?????? Excellent communication and customer service abilities ? Solid understanding of restaurant operations, including stock control and cost management ? Ability to work under pressure and manage multiple tasks effectively ? Proficient in point-of-sale systems and general computer literacy ? Flexibility to work evenings, weekends, and public holidays as required ? This role is ideally suited to a motivated and hands-on professional ready to take on a leadership position within a dynamic and growing hospitality group ?.
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