Job Description

Requirements:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (Honours degree preferred).
• Relevant certifications in project management advantageous.
• 8+ years of experience in project management, with at least 3 years in retail logistics and execution
• Experience in managing projects or initiatives from inception to completion. Strong project management skills help in setting clear goals, organising tasks, and driving results.
• Strong leadership, communication, and stakeholder management skills.
• Proficiency in project management tools and software.
• Proven track record of successfully managing and delivering complex projects on time and within budget.
• Excellent problem-solving and decision-making abilities.
• Ability to work in a fast-paced and dynamic environment.
• Extensive understanding of the Retail, CPG and FMCG environments and executing complicated projects within this environment.
• Strategic thinking and ability to align logistics initiatives with organisational objectives.
• Strong leadership and team management skills.
• Financial acumen and budgeting expertise in logistics operations.
• Excellent stakeholder management and influencing abilities at the executive level.
• Proficiency in risk assessment and mitigation strategies within logistics.
• Demonstrated ability to drive process optimisation and efficiency in logistics execution.

Duties and responsibilities:

• Client Relationship Management: Develop and nurture relationships with key retail clients, understanding their needs and ensuring satisfaction.
• Business Development: Identify opportunities for growth within existing accounts and pursue new business prospects to expand the client portfolio.
• Account Strategy: Develop strategic plans aligned with client objectives, proposing solutions and services that meet their retail execution and logistics needs.
• Project Planning: Develop and execute comprehensive plans for retail operations, considering logistics, timelines, and resource allocation.
• Project Coordination: Oversee project implementation, working closely with internal teams to ensure client requirements are met on time and within budget.
• Sales and Revenue Generation: Drive sales by promoting services, negotiating contracts, and managing pricing structures to maximize profitability.
• Performance Analysis: Analyze account performance, track KPIs, and generate reports to evaluate success and identify areas for improvement.
• Problem Resolution: Address client concerns promptly, troubleshoot issues, and find effective resolutions to maintain client satisfaction.
• Collaboration and Communication: Foster collaboration between internal teams, facilitating clear communication and alignment to deliver on client commitments.
• Team Leadership: Lead and guide project teams, ensuring effective communication, coordination, and motivation throughout the project.
• Continuous Improvement: Implement strategies for process enhancement, leveraging insights to optimize retail execution and logistics efficiency.

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