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Senior Profit Protection Specialist
Purpose & Overall Relevance for the Organization
This position is integral to the on-going success of retail internal controls, improving operations by objectively auditing and reporting to functional leads and stakeholders. Ensuring control, risk assurance and governance to retail operational guidance's and procedures, striving towards contributing to introduce best practices, control efficiencies and risk remediation. Identification, quantification and communication of risk followed by implementation of strategies to reduce risk (avoidance, reduction). Reduction of Shrinkage (Retail Losses) via process improvement, training, awareness and where needed the investigation. Liaison with appropriate external agencies e.g. law enforcement to support crime reduction. In this role you will also be required to support risk management and internal controls.
PP Responsibilities

• To proactively and continuously review, assess and identify risk within the Retail Environment (Direct To Consumer). Reduce and mitigate risk with the implementation of comprehensive risk reduction strategies and countermeasures.

• Conduct retail store compliance audits to ensure adherence/compliance to defined controls, policies and procedures (House of Retail, Inventory Control, Certified Internal Auditor). To analyse/report findings and ensure remediating actions/action plans are followed by Retail Management.

• Review, monitor and manage retail data (shrinkage/cycle counts/stock counts) affecting the P&L of retail stores (Direct To Consumer) and develop, recommend and implement comprehensive countermeasures to eliminate or minimize losses.

• Conduct retail investigations in accordance with relevant professional standards, legal requirements and internal policies and procedures, and complete timely reports/findings to the relevant stake holders utilising the Case Management platform.

• Perform data analysis for Point of Sale high risk transactions (e.g. shrinkage, post void/return & exchange, staff discounts, etc) reviewing data on specific tools to identify exceptions and fraud indicators and initiate reviews / investigations / management reporting.

IC Responsibilities
PP specialists will be required to support IC cluster/country leads in execution of allocated ICS/ IC reviews/ related stakeholder initiatives (EM/Global/Cluster/Country) priorities
PP specialists support ICS testing / CSA control assessments, usage of TM+ to document and manage follow ups on results/ actions with control owners
Focus on knowledge transfer of PP deliverables on reporting, planning and execution to IC cluster/country to ensure consolidated IC & PP cluster/ country reporting
Collective stakeholder engagement and relations management
Support to IC lead with EM IC PP cluster reporting objective tracking and debriefing on cluster updates and progress on deliverables
KPI's: Shrinkage Monitoring, Policy & Process Maintenance, Store Audit Plan Execution, Investigation/Incident Management, Training & Awareness, Risk Remediation
Key Relationships
Director Internal Control & Profit Protection
EM Hub IC PP team
Finance Director
Retail Director
Inventory Controller
Retail District Managers/ Ops/ RBO
Store Managers
Cluster/Country SLT
HR/Compliance/Legal
Knowledge, Skills and Abilities
Functional: Experience of Risk management, Security or Audit within Retail Industry
Exposure in Finance, Investigations, Retail, Law enforcement
Strong communication skills and high degree of stakeholder orientation
Good understanding of retail structures and processes
MS office suite of products - Intermediate to advanced
Experience of Retail Management Systems - Intermediate to advanced
Requisite Education and Experience / Minimum Qualifications
Relevant university degree or other tertiary related education
Functional: 3 years professional experience at similar roles or as a store manager
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE: Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
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• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.
Job Title: Senior Profit Protection Specialist
Brand:
Location: Johannesburg
TEAM: Finance
State: GT
Country/Region: ZA
Contract Type: Full time
Number: 517711
Date: Apr 14, 2025
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