Job Description

WATER AND SANITATION DISTRIBUTION SERVICES RETICULATION
SENIOR PROFESSIONAL OFFICER: IQMS
TCOE SALARY COMMENCING FROM R1,020,311 to R1,111,304 PER ANNUM REF NO: WS 141/25
Requirements:

• A relevant tertiary qualification (degree or BTech) with specialisation in OHS, Quality Management Systems, Business Improvement
• Registration within the practice of OHS will be an advantage
• Five(5) to eight (8) years relevant experience with implementing and maintaining a SHRQ system
• Experience within the field of water and sanitation operations, construction and technical aspects will serve as an advantage
• Computer literacy in MS Office, especially Excel and PowerPoint
• Physically fit and able-bodied.

Key performance areas:

• Promote and manage an effective integrated quality management system (SHREQ) programme and its continual improvement across the Branch
• Provide an advisory and active support in ensuring compliance with OHS Act and Regulations and other statutory requirements
• Represent the Branch in Departmental/ Directorate meetings and where required, present on behalf of the Branch
• Manage and coordinate all requirements in terms of OHS compliance (i.e. Risk Management, PPE requirements, legislative reporting etc.)
• Analysis and evaluation of business processes and systems to identify areas for improvement and propose solutions
• Facilitate the determination of SHRQ objectives, performance measures and IQMS Systemic procedures are established and maintained
• Facilitate the development, review and monitoring of internal Departmental/ Directorate SLAs
• Monitor that customer perception and satisfaction surveys are conducted and the results are used as input to improve the services provided by the branch
• Analyse and compile reports in respect of customer and stakeholders, with recommendations for improvement
• Perform and participate in internal assessments/ audits relating to ISO 9001 (and various standards), OHS, governance/ compliance audits
• Manage the corrective action register and conduct (and where required, facilitate) root cause analysis sessions with responsible stakeholders
• Represent the Branch as the risk coordinator and support with enhancing risk awareness and where risk-related guidance and information can be obtained
• Prepare advanced processes and where required, detailed work instructions/ job hazard analysis
• Contract and project management of professional services relating to continual improvement initiatives and OHS-related services
• Manage the performance and productivity levels of reporting staff.

Please apply online at www.capetown.gov.za/careers (external applicants) or via the SAP Portal (internal applicants) unless otherwise stated.
By submitting your application for a position at the City of Cape Town, you are consenting to the use of your personal information provided as part of your application and/or Recruitment process for Recruitment and Selection purposes. In addition, you may be required to undergo, including but not limited to, Criminal and Security Checks, Personal Verification, and Lifestyle Audits, throughout your recruitment process and/or subsequent employment.
Closing date: 25 July 2025

• Please quote the reference number of the vacancy in all communications.
• Certified copies of qualifications must be available on request.
• Copies of supporting documents will not be returned.
• Kindly note that applications will not be acknowledged in writing.
• Visit our website at www.capetown.gov.za/careers
• No late applications will be considered.
• If no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.