Job Description

Xneelo is a web hosting company of approximately 350 people, with teams in Cape Town (head office), Johannesburg, as well as Canada, Ukraine, India and Malta. We see ourselves as business enablers, stimulating the economy in South Africa, and in future other countries, by helping the business mass market to interact and transact online.

We are looking for a Senior Product Owner to play an influencing role in the competitive evolution of our Billing products. You will be part of a scrum team/s, where you will represent our customers and business needs and be responsible for managing and prioritising your backlog of product requirements.

What youxe2x80x99ll do

Use your product skills, industry knowledge, and competitive research to conduct in-depth discovery to understand and break down the product vision into sequenced features and stories for product development.

You will work with a large group of stakeholders including product management, platform and software engineering, UX, QA, customer communications, marketing, customer service, and legal.

Participate in all relevant team meetings and ceremonies to support the execution of your teamxe2x80x99s prioritised features.

Understand customers and internal pain points and ensure new features and enhancements drive value for our customers.

Ensure new features are implemented and measure that the desired customer value is met.

Be an involved member of the product team and contribute to the continuous improvement of our way of work.

Assist in defining priorities according to business value, complexity, and expectations.

Work closely with stakeholders across the organization to make sure that you and the team provide for the companyxe2x80x99s short- and long-term goals.

Expertly manage the components of the product delivery cycle, from MVP slicing and user stories to testing and delivery.

Manage your own and the teamxe2x80x99s availability - given stakeholders across the globe, we sometimes need to join/host meetings outside typical office hours.

Who you are

You have a proven track record of 3 - 5 years in developing products, preferably using agile development methodologies.

You have a good understanding of the software development cycle.

You are structured and give close attention to details.

You are persistent and rational in that you put facts above speculation.

You are a critical thinker, skilled at blending different perspectives in the pursuit of a mission.

You have a curious mind with a logical and structured approach to problem-solving and always strive for simplicity.

You have excellent leadership and relationship-building skills.

You are an excellent communicator and storyteller, engaging with your audience on a personal level.

You are good at sorting out ambiguity.

Domain knowledge requirements

Knowledge of billing systems, the bigger onboarding customer journey and related business process systems.

Bonus skills: Experience in Domain Driven Design would be an advantage.

At xneelo, our sincere desire is that our team members are inspired by their success and able to operate with a high level of discretion and autonomy guided by our principles and values. We hope this appeals to you and look forward to hearing from you.

xneelo