Job Description

Our client is a technology company solving payments problems for businesses. Their mission is to help businesses in Africa become profitable, envied, and loved. They provide a suite of products to help businesses accept payments online and offline, manage their operations, and grow their business. Our client is driven by a commitment to excellence, innovation, and customer satisfaction.
Role Overview
Our client is looking for an exceptional Product Designer to lead their design efforts in South Africa. This is an opportunity to shape how merchants in one of Africa's most vibrant economies experience their platform and help build financial infrastructure that drives economic growth.
Our client believes that exceptional design is a competitive advantage. As a Product Designer for South Africa, you'll combine business strategy, user experience, and visual design to create intuitive payment experiences that delight our users and solve real problems for African businesses.
You'll collaborate closely with our product managers, engineers, and business teams to understand the unique needs of South African merchants and create elegant solutions that feel like they were made just for them. You'll also play a crucial role in adapting their existing design system to meet local market needs while maintaining a cohesive experience.
What makes this role unique is the opportunity to directly impact how businesses operate in South Africa. The payment solutions you design will help merchants overcome barriers to online commerce and create new possibilities for growth. Your work will be seen and used by thousands of businesses every day, from small startups to major corporations.
This is a full-time role, and you'll report directly to the Product Design Lead. The successful candidate will ideally be physically located in South Africa.
Job Type: Permanent
Location: South Africa
Work Place: Hybrid
Requirements

• Have 5+ years of experience designing digital products, with a strong portfolio showcasing your process and outcomes
• Have a deep understanding of user-centred design principles and methodologies
• Familiar with the South African market and its unique challenges and opportunities
• Excel at both UX and UI design, with strong skills in information architecture and interaction design
• Have experience working with design systems and component libraries
• Proficient with design tools like Figma
• Communicate clearly about design decisions and can articulate your reasoning
• Work well in cross-functional teams and can collaborate effectively with non-designers
• Comfortable with ambiguity and can drive projects forward with minimal direction
• Have a growth mindset and continuously seek to improve your craft
• Passionate about creating products that make a real difference in people's lives

Responsibilities

• Lead the design vision for our client in South Africa, ensuring their products meet the unique needs of local merchants
• Create user-centred designs by understanding business requirements, user feedback, and market research
• Design intuitive interfaces and experiences that solve complex problems in simple ways
• Develop customer journey maps, wireframes, prototypes, and high-fidelity mockups
• Partner closely with product managers to define features and user stories
• Collaborate with engineers to ensure designs are implemented with quality and attention to detail
• Conduct user research and usability testing to inform design decisions
• Design delightful interactions that make our client's products not just usable, but enjoyable
• Contribute to our client's design system and help maintain consistent experiences across platforms
• Work closely with other designers across the company to ensure consistency and shared learning
• Advocate for South African users and ensure their needs are represented in product decisions
• Mentor junior designers and provide constructive feedback to help them grow

Skills Required