Job Description

####

Who we are

Yoco was founded in 2015, and we've been breaking down barriers, unlocking economic opportunities and opening commerce for people to thrive ever since.


We're the payments provider for over 200 000 self-employed, and process over US$3 billion annually.


We have 350 team members globally, all with a bias for boldness and a passion for simple, progressive solutions. We believe in uniting different people to solve hard problems, together.


Our mission of making society more equal requires a variety of people, with different backgrounds and points of view, to keep building solutions that make life easier for emerging businesses.


We're growing fast. With growth comes compelling challenges. If you're an ambitious problem-solver, with big ideas, a passion for doing good, bright, grounded and courageous; you're likely to thrive at Yoco.


We don't stop pushing. We break things to rebuild. We challenge ourselves and each other. We're constantly evolving -- and we're doing it fast.



Grow With Us.

####

About the

Product Design

team

At Yoco,

design is a key driver of business success

. We believe that thoughtful, human-centered product experiences help businesses

start, run, and grow with confidence

.

####

About the role

As a

Senior Product Designer

, you will be embedded within a

specific product team or tribe

, working closely with

Product Managers, Engineers, and other Designers

to design, and refine high-impact product experiences.


This is a

hands-on role

where you will take

ownership of end-to-end design work

, from

problem definition and research

to

execution and iteration

. You will have the opportunity to

directly engage with customers

, run

your own research

, and leverage

existing insights

to inform and validate your work.


Your role will be to

design, refine, and scale

impactful product experiences while ensuring that our

design system, brand, and experience principles

are upheld across all customer touchpoints

####

What you will be doing

###

Understand & Define


Make the Intangible Tangible

Engage deeply with

customer problems and product challenges

, conducting

your own research

and leveraging existing insights to

identify real opportunities

. Use

systems thinking

to define

patterns, causality, and drop-offs

that impact the customer experience. Collaborate with

Product Managers and Engineers

to align on

problems, priorities, and solutions

that balance

customer needs with business goals

.
###

Design & Deliver

Preserve Original Intent & Reduce Learning Costs

Design

end-to-end customer journeys and experiences

within your product area, ensuring seamless interaction across touchpoints.

Prototype, test, and iterate

--rapidly turning concepts into tangible, testable solutions. Take the lead on

interaction and interface design

, delivering high-quality,

human-centered solutions

. Balance

speed and craftsmanship

, knowing when to

move fast

and when to

go deep

to refine critical details. Work closely with

engineers

to ensure designs are

feasible, scalable, and executed to a high standard

.
###

Iterate & Scale

Own the Design Journey amplifying the Ecosystem Experience

Take

existing product journeys

and

improve them

by identifying

pain points, inconsistencies, and areas for optimization

. Design with

scalability and long-term maintainability

in mind, ensuring solutions work for

current and future needs

. Collaborate with the

broader Design team

to ensure consistency across our

Design System, Brand, and Product Experience

.

Advocate for accessibility and inclusivity

, ensuring our products work for

all merchants

.
###

Collaborate & Advocate

Strategic Participation

Be an

active voice in product and design discussions

, helping to shape

what we build and how we build it

. Facilitate

design critiques, working sessions, and feedback loops

to align stakeholders and improve design outcomes. Work closely with

Product Marketing and Brand teams

to ensure our

design language is consistent, intentional, and impactful

. Help foster a

culture of design excellence

by sharing knowledge, mentoring junior designers, and contributing to the

continuous improvement of our practice

.
####

About you

5+ years of experience in product design

, with a

portfolio showcasing impactful work in digital products

. Comfortable working

within a dedicated product team

, balancing

execution with problem-solving

. A

self-sufficient designer

who can conduct

your own research

, synthesize insights, and apply them to product decisions. Proficient in

interaction design, prototyping, and visual design

, with a deep understanding of

user-centered methodologies

. Ability to

work fast, iterate, and test assumptions

while maintaining

high design quality

. A

meticulous designe

r with a sharp eye for

aesthetics and detail in both macro and micro-interactions

, ensuring

high-quality execution

in every aspect of the product experience. You're a

systems thinker

, but also a

pragmatic decision-maker

--you know when to push for a

new approach

and when to work within

existing frameworks

.

Not afraid to challenge assumptions

, but also open to feedback and alternative perspectives. You

understand trade-offs

--balancing user experience with feasibility, scalability, and technical constraints.
####

The people we're looking for

We're looking for brave people who want to grow. And as Yoco grows we hope they stay with us, long term.


Growing can be a daunting task and it's not for everyone. We never stop pushing, we break things to rebuild, we challenge ourselves, and inspire each other to push further.


So, who are you? You're a curious problem-solver with a passion for doing good. You're bright and grounded, experimental and brave. You play open cards and get stuck in. You're not afraid of change. You close the loop.


Find out more about who we are here.





We encourage applicants from diverse backgrounds to apply and ask that you please send your application in English and help us reduce unconscious bias by leaving out your picture, age, address, and other unnecessary information in your CV.