to drive the design strategy and execution for our client and product onboarding portfolio. This role is pivotal in shaping human-centred, scalable, and future-ready experiences that align with business objectives and deliver measurable impact.
You will lead a team of designers, foster a culture of design excellence and innovation, and collaborate closely with product, engineering, research, and business stakeholders to ensure solutions are feasible, impactful, and delightful.
Job Responsibilities
Lead Design Strategy & Execution
Translate strategic objectives and validated user problems into intuitive, scalable design solutions.
Define and evolve design systems, guidelines, and frameworks to ensure consistency and efficiency.
Champion User-Centred Design
Conduct and leverage user research, usability testing, and data insights to inform design decisions.
Advocate for inclusive, accessible, and omni-channel experiences across all touchpoints.
Drive Innovation & Future Readiness
Integrate AI-driven tools and emerging technologies into the design process to enhance efficiency and creativity.
Promote service design thinking to deliver seamless end-to-end experiences.
Mentorship & Leadership
Guide and mentor designers, fostering a growth mindset and culture of collaboration.
Influence stakeholders through clear communication, storytelling, and co-creation workshops.
Operational Excellence
Ensure alignment with technical infrastructure, design standards, and agile delivery practices.
Manage timelines, priorities, and resources to deliver high-quality outputs on schedule.
Minimum Experience
8+ years in UI/UX or Product Design, with at least
3 years
in a leadership role.
Proven experience in leading design teams and delivering complex digital products at scale.
Qualifications
Essential: Matric / Grade 12 / National Senior Certificate
Preferred: Degree or Certification in Design, HCI, or related field from an accredited institution.
Skills & Exposure
Design Tools: Figma, Miro (advanced proficiency).
Prototyping: High-fidelity prototyping in Figma.
Technical Acumen: Basic front-end understanding (HTML, CSS), strong grasp of software delivery at scale.
Methodologies: Agile, Lean UX, and service design practices for omni-channel experiences.
Technical & Professional Knowledge
Full Product Design lifecycle and Design Systems.
AI as a design enabler and data-driven design practices.
Strong understanding of UX metrics, analytics, and performance measurement.
Familiarity with journey mapping, service design, and accessibility standards.
Behavioural Competencies High performance, purpose-led:Create a culture of purpose-led, client-centred, and values-driven performance.
Driving Successful Customer Engagements
Driving Innovation
Building Talent
Accountability
Portfolio Management
- Please contact the Nedbank Recruiting Team at +27 860 555 566
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.