Job Description

Primary Purpose of the Job

You will be responsible for designing, developing, deploying and supporting solutions on the Microsoft Power Platform (Canvas Apps, Model-Driven Apps, Power Automate, Power Pages) and/or Dynamics?365 (CE/CRM and possibly F&O) environments. You will act as a senior technical resource: driving architecture, mentoring other developers, integrating with other systems (e.g., Azure, APIs, SQL/Dataverse), ensuring best practices (ALM/CI-CD, governance, performance), and helping translate business requirements into technical solutions.

Main Duties and Responsibilities

Engage with business stakeholders to gather and refine requirements and translate them into technical designs and solutions. Lead the development of model-driven and/or canvas Power Apps, Power Automate flows, Power Pages, and extend the solution via custom code/plugins where needed. Architect and build integrations between the Power Platform/D365 and other systems (REST APIs, Azure Functions/Logic Apps, Dataverse, SQL, third-party services). Customize/configure Dynamics?365 (Sales, Customer Service, Field Service, etc) and extend using SDK, plugins, workflows, custom connectors. Develop and maintain Dataverse schema, business rules, security model, sharing model, and data integrations. Ensure ALM (application lifecycle management) practices: version control (e.g., Azure DevOps/Git), build/release pipelines, automated testing, environment management. Mentor and support junior developers and other team members; share best practices. Drive performance, scalability, reliability, and maintainability of solutions. Contribute to documentation (architecture, design, test plans, user guides) and to support/troubleshooting of live systems. Stay current with Microsoft roadmap (Power Platform, D365, Azure) and propose innovations/improvements.


Qualifications/Recognition of Prior Learning equivalent


Grade 12 Microsoft certifications (PL-200, PL-400, Dynamics?365 Developer Associate) preferred. Bachelor's degree in Computer Science, Information Systems, or similar preferred




Work Experience and Knowledge


5+ years of experience in a Microsoft ecosystem developer role, including strong hands on with Power Platform and/or Dynamics?365. Proven experience designing and delivering solutions using Power Apps (model driven & canvas), Power Automate (including advanced flows or RPA), Power Pages. Strong experience with Dynamics?365 CE/CRM (and possibly F&O) customization/configuration and extension. Proficiency in C#/.NET (for plugins/custom workflow activities), JavaScript/TypeScript (for client scripting/custom controls), HTML/CSS as needed Good working knowledge of Dataverse (entity modelling, relationships, business rules, security), SQL Server, relational database concepts. Experience with REST/HTTP APIs, OData, integration patterns, third party connectors. Exposure to Azure services (Logic Apps, Functions, API Management, Service Bus). Strong experience with ALM/DevOps practices: version control, CI/CD pipelines, automated testing, environment management. Strong problem-solving skills, able to work independently and lead technical architecture decisions. Excellent communication skills and mentoring ability. Strong understanding of integration patterns, web services, APIs, and data migration strategies for connecting Dynamics 365 with external systems. Solid knowledge of software development lifecycle (SDLC) methodologies and agile development practices. Familiarity with data migration concepts and tools for migrating data to Dynamics 365.




Competencies: Technical & Behavioural



Technical Competencies


Expertise in Dynamics 365 and the Power Platform, including Dynamics 365 modules such as Sales, Marketing and Services.
+ Advanced skills in Microsoft development stacks, including .NET, C#, JavaScript, HTML, CSS, and SQL Server.
+ Proficiency in developing, deploying, customizing, and integrating Microsoft Dynamics CRM
+ Demonstrated Proficiency in customising and creating CRM Entities
+ Extensive experience in designing and implementing custom plugins, workflows, actions, and web resources in Dynamics 365.
+ Demonstrated Proficiency with PowerApps and Power Automate.
+ Proficiency in combining custom pages with D365 Modular Apps


Behavioural Competencies


Internally motivated, ability to work independently and in a team environment Proactive, self-starter with initiative to find ways to improve solutions, systems, and processes Proven Communication skills with both internal team members and external business stakeholders, ability to influence and build relationships at all levels Excellent analytical and problem-solving skills.




BDO Core Competencies


Relationships and Collaboration Exceptional Client Service Business Growth Engaging people Leadership * Quality, Risk management and Operational performance