A leading medical scheme and insurance industry company is seeking a Senior Operations Manager for a 12 month contract for their Pretoria Head Office to provide leadership and manage various operational teams to ensure the achievement and maintenance of service levels across all functional areas of service delivery.
The successful incumbent must be able to translate the business strategy into the business operations through the effective use and implementation of best practices principles setting and achieving company objectives and individual staff goals; and the analyses and interpretation of various operational processes and workflow metrics to continuously
and pro-actively ensure service delivery improvement.
Duties:
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