Job Description

Senior Manager: Operational Risk

REQ: 139841

Role: Senoir Manager: Operational Risk

Location: Nedbank 135 Rivonia Road, Sandown, Sandton

Specialist Recruiter: Lebohang Monate

Closing Date

12 June 2025

Career Stream

Operational Risk
Leadership Pipeline
Manage Self: Professional

Job Purpose

To develop and monitor the implementation of the Operational Risk Management Framework in Nedbank and its subsidiaries to comply to regulatory requirements and ensure alignment to international best practice.

Job Responsibilities

Deliver on the Group Operational Risk Management (GORM) strategies and annual business plans aligned to regulatory requirements and take corrective action, where necessary. Provide input into the enhancement of the Operational Risk Management Framework (ORMF), methodologies, policies, processes and provide guidance to address operational risk challenges in Nedbank and its subsidiaries. Improve the effectiveness and relevance of internal and external loss operational risk data. Review outcome of operational risk practices of stakeholders. Monitor and analyse major operational risk losses and control breakdowns. Identify regulatory changes and potential future operational risks. Engage with stakeholders to understand their operational risk. Develop and maintain partnerships with stakeholders to facilitate accomplishments of operational risk objectives. Become a trusted advisor to, and influence decision making of stakeholders by providing an advisory service, guidance and support on operational risk management practices. Facilitate collaboration between stakeholders. Collaborate and maintain relationships internally. Build and maintain relationships with relevant regulators and other assurance providers. Contribute to a culture of transformation by participating in Nedbank culture building. Identify opportunities to influence the improvement or enhancement of business processes and methodologies. Provide input into, and advice on the alignment between regulatory capital and Nedbank Clusters' risk profile and risk appetite. Provide input, related to Operational Risk deliverables, into the GORM budget in line with Finance requirements and business plans. Contract deliverables, services and pricing with Nedbank Clusters and agree transfer pricing allocation to Clusters. Use budget allocation effectively by implementing enhancements to operational risk management (ORM) practices and improve efficiencies. Review Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned to support the achievement of the business strategy, objectives and values. Identify training courses and career progression opportunities to improve personal and professional capability. Ensure all personal development plan activities are completed within specified timeframe. Share operational risk related knowledge, resources and practices with team and stakeholders. Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.

Essential Qualifications - NQF Level

Professional Qualifications/Honour's Degree

Preferred Qualification

BSc/BCom will be advantageous

Minimum Experience Level

5 - 8 years experience in Risk, Governance and Auditing and/or 8 - 10 years experience in banking and/or insurance

Technical / Professional Knowledge

Cluster specific operations Communication Strategies Governance, Risk and Controls Operational risk management Principles of financial management Principles of project management Relevant regulatory knowledge Relevant software and systems knowledge Technologies Behavioural Competencies
Adaptability Building Partnerships Communication Decision Making Stress Tolerance Technical/Professional Knowledge and Skills
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Please contact the Nedbank Recruiting Team at +27 860 555 566