Job Description

Motus Aftermarket Parts

is searching for a strategic, results-driven

Head of Operations

that will be responsible for the

Alert Engine Parts, Afinta Parts & Diesel

divisions. The purpose of this position is to ensure daily business efficiency while supporting long-term goals by turning executive strategies into action and addressing issues quickly. This role covers strategic planning and operational oversight, focusing on effective processes that meet organizational objectives. Their efforts directly impact performance by reducing costs, increasing output, satisfying customers, and driving innovation for competitiveness.

Requirements:

Bachelor's degree in business administration / Operations Management or related field (MBA) Experience in operations management or a related field (5 - 10 years +) Understanding of business operations processes, knowledge of IT systems and tools such as ERP, as well as knowledge of industry regulations and best practices.(5 years +) Experience in Labour relations, OHAS and regulated legislation to warehousing (5 years +) The ability to lead, motivate and manage large teams, as well as to make decisions and take responsibility for the outcome(5 - 7 years + ) Financial Acumen in Budget Management and Capital Expenditure Planning (5 - 7 years +)

Key Performance Indicators includes, but not limited to:

Performance Output

Develop and track Key Performance Indicators (KPIs) to measure operational success. Review metrics such as output, delivery times, and customer service metrics. Excellent organizational skills needed to coordinate complex activities. Effective time management, ensuring projects and daily operations deadlines are met. Oversees customer service and collaborates closely with customer-facing teams to resolve operational issues that affect customers. Formulation and successful implementation of operational projects

Financial Oversight, planning and Cost Control.

Oversee budgets to ensure that operations are within budget constraints. Ability to interact with the finance department frequently. Collaborate on setting the operations budget, capital expenditures for new equipment, and evaluating the ROI of process improvements. Understand financial statements and cost drivers, and be able to allocate budgets, forecast expenses, and find cost-saving opportunities. Analytical thinking to maintain profitability while running efficient operations. Ensures that the cost to serve ratios are optimized for profitability. This involves budgeting wisely and controlling operational expenses like labour, distribution, and overheads. Regularly review cost reports and find opportunities to cut unnecessary expenses. Negotiate better rates or terms with vendors. Review and negotiate long term financial commitments such as lease agreements and service contracts.

Audit and Compliance

Develop and implement policies, procedures, and systems to improve overall organizational performance and profitability. Develop and maintain all Business Standard Operating Procedures. Ensure that all operations comply with relevant laws, regulations, and industry standards. Review all Audit Requirements and Implement changes to align business compliance. Responsible for maintaining high service quality. This includes implementing quality control and upholding environmental and safety regulations in distribution facilities. Performs continuous risk assessments for potential challenges. Ensure all sites building compliance and regulatory services and checks have been done monthly / annually for insurance compliance.

Continuous Improvement Initiatives

Analytical & Problem-Solving Skills, analyze performance data to identify trends and spot problems or opportunities. Drive continuous improvement programs to enhance efficiency. Fostering a culture of ongoing optimization - encouraging teams to suggest improvements and stay agile in refining processes for better results. Monitor and measure the effectiveness of existing processes and systems and make necessary changes. Continuously improve the efficiency and effectiveness of the organization's processes and systems. Quickly responding to market changes (like supply disruptions or shifts in customer demand) and embracing innovative technologies or processes that can improve the business. Creative thinking or out-of-the-box thinking to find solutions to complex operational challenges. Long term strategic planning of facilities up to 10 years. Identifying facilities for closure and greenfield opportunities based on network analysis

Reporting and Communication

Reporting and Communication: Communicate regularly with upper management (e.g. Executive, CEO, EXCO) about operational status, challenges, and achievements. Provide updates on how operations are performing relative to goals and may present proposals for capital investments or process changes. Clear communication ensures top leadership understands operational needs and outcomes. Monitor and analyze market trends, identify growth opportunities, and make recommendations to exco. Create and maintain strategic relationships with key stakeholders, including suppliers, customers, and regulatory bodies. Actively collaborate with other departments within the company to achieve overall business objectives. This collaboration ensures that the operations strategy is aligned with other functions like sales, marketing, finance, and HR, and that the organization moves forward cohesively. Collaborate closely with teams to synchronize warehouse output with demand to ensure warehouse output is sufficient to manage the uptick in orders. Contribute to operational insights to company-wide strategies implementation and decision making.

Leadership and Management

Lead large cross-functional teams to achieve company objectives. Ability to analyse and understand the big picture and to develop and implement strategies to achieve organizational goals. Strong leadership, management, and decision-making skills. The ability to analyse data, identify patterns and trends and make data-driven decisions. The ability to identify problems, evaluate options, and implement solutions. The ability to respond quickly and effectively to changing conditions and latest information. Ability to think out of the box, come up with new ideas and find innovative solutions to problems

Knowledge

Operations Management Budget Formulation, Control and Capital Expenditure Labour relations, OHAS, Regulatory Warehouse Legislation and Building Compliance. BSOP Development and Implementation Ongoing Optimization Reporting and Communication Skills; Stakeholder Engagement Leadership

Skills

End to end understanding of warehousing and logistics. Understanding of cost drivers and capital requirements to run warehouses and implementation planning. Understanding of labour, OHAS and other legislation relating to warehouse compliance. Formulating and updating BSOP continuously to suit needs of business. Identify opportunities for optimization in processes. Report Preparation and Communication. Ability to build trust and foster long term mutually beneficial relationships. Ability to lead large cross functional teams.

Behavioral Attributes

Analytical driven Attention to detail, Forward Thinker. Ability to extract necessary factual details to make decisions Detail -oriented and compliance driven. Out of the box thinker. Proactive communicator and negotiator. * Strong leadership and organizational skills