Empowering Africa's tomorrow, together...one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
This role will be instrumental in providing strategic financial leadership across all customer segments, with a focus on portfolio optimisation, segment profitability analysis, and long-term customer value creation. The position will act as a strategic partner to the head of Customer segments, supporting the evaluation of growth opportunities, investment decisions, and segment-specific initiatives to ensure alignment with the broader customer strategy and financial objectives.
Key responsibilities include leading complex financial analysis and modelling to support customer-focused decision-making. This involves developing business cases, evaluating segment-level investments, and tracking the performance of strategic initiatives. The role will also support executive leadership in customer scenario planning and strategic segment planning processes by delivering insights that drive sustainable growth and value creation.
The incumbent will implement advanced financial frameworks to enhance decision-making across the organisation. In addition, they will partner with customer segment teams across Rewards and product portfolios on transformational initiatives and ensuring commercial viability.
Strategic Finance ExecutionServe as the strategic finance lead for all customer segment initiatives, segment expansion, and customer experience enhancements.
Lead the development of advanced customer profitability models, customer lifetime value assessments, and business cases for customer investments.
Partner with segment leaders on long-term customer strategy, including portfolio optimisation, scenario analysis, and growth projections to inform senior leadership decisions.
Drive financial planning and analysis for segment initiatives, covering customer ROI modelling (including return on marketing investments - ROMI), acquisition cost analysis, and performance tracking.
Oversee the financial evaluation of transformational customer projects, ensuring alignment with customer strategy and financial targets.
Provide strategic financial insights and recommendations to senior stakeholders on customer-related decisions and market opportunities.
Champion innovation in customer analytics by adopting new financial methodologies, tools, and technologies to improve decision-making.
Integrate customer experience metrics and satisfaction insights into financial evaluations and investment decisions.
Drive continuous improvement in finance processes related to customer segments, enhancing accuracy, efficiency, and insight generation.
Strategic Planning & AnalysisLead the planning process, facilitating strategy sessions and aligning business unit plans.
Develop and maintain multi-year financial forecasting models with scenario planning to support strategic decision-making.
Conduct market, competitor, and industry analyses to inform positioning, investment decisions, and opportunity identification.
Oversee the development of business cases for new initiatives, ensuring robust financial rationale, risk evaluation, and value articulation.
Monitor the financial performance of strategic programmes and report regularly on progress versus targets.
Work with the Financial Resource Management (FRM) on capital allocation decisions for optimal resource deployment.
Provide thought leadership on financial, regulatory, and market trends impacting strategic direction.
Facilitate performance reviews of major business units and initiatives, highlighting optimisation and acceleration opportunities.
Leadership & Stakeholder ManagementEstablish strong partnerships with Customer segment stakeholders, products and Rewards, providing trusted strategic counsel and enabling value-driven decisions.
Present complex financial insights and recommendations to senior leadership with clarity and impact.
Foster a culture of commercial acumen and forward-thinking within Finance and across the broader organisation.
Represent the business in external forums, partnerships, and industry working groups as needed.
Ensure full compliance with governance, regulatory, and reporting standards relating to strategic finance.
Champion diversity, equity, and inclusion within the strategic finance function and across leadership forums.
Stay abreast of emerging best practices, technologies, and regulatory developments affecting the finance landscape.
Role / Person SpecificationPostgraduate degree (NQF Level 8 or above) required. Professional designations such as CA(SA), CIMA, or equivalent are preferred.
Advanced proficiency in financial modelling, valuation methodologies, and strategic analysis frameworks. Familiarity with data analytics platforms and business intelligence tools is advantageous.
Ability to synthesise complex data, identify emerging strategic opportunities, and develop actionable insights for executive decision-making.
Advanced analytical and problem-solving skills, with high attention to detail and the ability to operate effectively in ambiguous or evolving contexts.
Ability to influence and build trusted relationships across all levels of the organisation.
Understanding of emerging technologies and digital transformation trends, and their implications for financial strategy and analysis.
Education
Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised
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