Job Description

JOB SUMMARY



The Senior Manager: Digital will play a key leadership role in driving digital transformation initiatives within clients' Finance and operational functions. The role demands a high-caliber individual with deep expertise in solutioning and implementing Robotic Process Automation (RPA) and other intelligent automation technologies, coupled with Finance digital transformation experience with proven case studies in the development and digitalization of innovative finance and accounting solutions.



The incumbent will partner with clients at a strategic level, creating and delivering innovative solutions to enhance operational efficiency, data management, and automation capabilities. This individual will also be responsible for developing RPA and intelligent automation strategies, executing complex solution designs, and leading delivery teams to drive business value across multiple industries.



This is a senior leadership position expected to contribute to business development, lead multidisciplinary project teams, and foster continuous innovation within the Digital Transformation and Technology Practice.



RESPONSIBILITIESGeneral


Lead digital transformation advisory and implementation projects for clients with a focus on Finance and operational functions. Provide senior leadership oversight for RPA solutioning, design, and implementation, ensuring alignment with clients' strategic objectives. Manage and deliver complex systems process analysis, digital solution design, and process reengineering projects. Develop, champion, and operationalize intelligent automation frameworks leveraging RPA, OCR, NLP, ML, iPaaS and AI technologies. Guide clients in integrating new digital solutions with existing business systems, processes, and organizational structures. Contribute thought leadership on intelligent automation trends, tools, and best practices.Business Transformation Facilitate C-Suite conversations around digital strategy and operational transformation. Design and execute digital roadmaps aligned to Finance and business transformation objectives. Identify automation opportunities through process mining, feasibility assessments, and process improvement initiatives. Incorporate data management and analytics into solution designs for enhanced business insights and reporting capabilities.Project Management and Stakeholder Engagement Oversee project scoping, planning, budgeting, resourcing, and risk management for multiple concurrent transformation projects. Develop detailed project plans, including strategic goals, staffing plans, timelines, and risk mitigation strategies. Ensure quality assurance and stakeholder management throughout the project lifecycle. Provide strategic leadership, mentorship, and upskilling of junior consultants and RPA developers. Collaborate with cross-functional teams, including IT, operations, and business units, to identify opportunities for digital transformation. Stay abreast of emerging technologies and trends in digital transformation and Automation Platforms including RPA and integrate relevant innovations into the company's strategy. Establish metrics and KPIs to measure the success of digital initiatives and RPA implementations.

Business Development
Contribute to Digital and Business Consulting business development activities. Develop value propositions and pricing models for digital and automation services. Lead client proposal development, solution demonstrations, and presentations. Build and maintain sustainable client relationships.


QUALIFICATIONS & EXPERIENCEMinimum Qualifications:



Degree in Information Technology, Computer Science, or Finance, A Master's degree is preferred/ MBA



Desired Qualifications:



Professional certifications in RPA (UiPath, Blue Prism) and project management (Agile, Design thinking, Six Sigma, Prince2)



Minimum Experience:



8+ years of progressive digital transformation, RPA, and process reengineering experience with proven case studies in digital finance transformation

5 years in a senior management or leadership role



Desired Experience:



Business Process Outsourcing Solutions experience within large BPO organizations delivering digital solutions and automation within the finance function.



Proven track record in Finance digital transformation projects




CORE COMPETENCIES, ATTRIBUTES & SKILLS


Extensive experience in RPA strategy, architecture, solutioning, and implementation Experience in an agile environment, as well as traditional waterfall environment Strong architecture skills (TOGAF, UML, ArchiMate, SOA) Software development skills (Java preferred / .Net / React) Developing in a cloud environment (AWS/DevOps) Mobile skills (iOS, Android, Hybrid, mobile proximity platform) DevOps skills (Docker, GitHub, Jenkins) Strong data skills (SQL), Power BI General cloud knowledge (AWS/Azure) Expertise in process improvement, process mining, and business systems analysis Solid understanding of commercial and open-source RPA and intelligent automation tools (e.g. UiPath, Blue Prism, Linx) Understanding of Digital transformation frameworks and methodologies Excellent problem-solving and analytical skills, with the ability to make data-driven decisions. Knowledgeable in data management, reporting, analytics, and digital platform integration Demonstrated leadership in managing large-scale, complex automation projects Proficient in stakeholder management, influencing C-level decision-makers Strong business acumen with financial knowledge and operational understanding Exceptional report writing, presentation, and proposal development skills Passionate about innovation, digital enablement, and operational excellence Experience in implementing projects for a BPO Organization using TechCERTIFICATIONS Certifications in RPA (e.g., UiPath Certified RPA Developer, Lean Six Sigma) Power BI, Tableau, SQL Power Apps Power Automate Other Automation Platforms (iPaaS)PERSONAL ATTRIBUTES Strong leadership, coaching, and mentoring skills Innovative thinker with a solutions-driven mindset High attention to detail and quality assurance orientation Confident communicator with excellent interpersonal skills * Commercially astute with entrepreneurial instincts.