Job Description

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A demanding and challenging opportunity has arisen within the Credit Risk Department of TFG Financial Services for a dynamic, highly motivated individual to provide analytical solutions that will improve decision making throughout the credit life cycle.
The successful individual will be working closely with the Credit Risk, Finance & Operations teams.
Key Responsibilities:

• Responsible for expected credit loss & partial asset forecasting, informing provision overlays with empirical portfolio evidence
• Managing, initiating and driving initiatives, reporting and forecasting on the recoveries portfolio, including active debt review, allocation/withdrawal and placement strategies with external agencies, debt sales and valuations to potential debt buyers
• Credit owner of IFRS9 provision forecasting, incorporating portfolio strategy, macro-economic expectation etc. into the outlook
• Recovery Policy Management & compliance with legislation
• Development and deployment of credit strategies, segmentation and forecasting models across the credit life cycle (Collections, Recovery Management)
• Providing analytical solutions to complex business problems
• Support to operations on managing the Recoveries portfolio e.g. External Debt Collectors' target setting and expectation management
• Documentation of analytical processes and results, adhering to agreed documentation standards
• Effective communication and presentation of analytical results and credit-related topics across the business
• Data mining of credit bureau and other external data to provide insights and trends
• Extraction and preparation of data for internal development projects as well as outsourced solutions
• Managing a small team of individuals
• Key member of the provisioning technical committee

This role requires diverse stakeholder management:

• Liaise with key stakeholders in the credit risk and finance teams to communicate consequences of risk strategy changes on IFRS9 provisions
• Liaise with operational teams to manage recoveries strategies and initiatives
• Liaise and manage external agencies that collect on our recoveries accounts and sell strategy changes and improvements
• Liaise with debt buyers when doing valuations for debt sales

Qualifications and Experience:

• A degree in a numerate discipline, preferably Statistics / Mathematics / Operations Research / Engineering (Honours / Masters degree preferable)
• 5+ years as senior analyst, forecasting or credit collections/recoveries
• Forecasting experience
• Advanced Excel experience
• Knowledge and experience in statistical/data management software packages (SAS/SQL) Enterprise Miner would be advantageous
• Knowledge of the credit industry and credit life cycle management
• Experience with data mining and statistical techniques such as logistic regression, decision trees, cluster analysis etc
• Excellent data interpretation skills
• Good strategic and conceptual abilities
• Advanced problem solving, judgment and self management skills

Skills:

• Demonstrate innovative, critical thinking, and problem-solving skills.
• Strong interpersonal, facilitation, and stakeholder management skills with the ability to
• influence.
• Good attention to detail and levels of accuracy.
• Sound business acumen with a strong customer service focus.
• Proven ability in multi-tasking and managing several deliverables at once.

Behaviours:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Business Insight - applies market and business insights in order to drive organisational objectives
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Nimble learning - quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
About Us:
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.
We're the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?