Senior Manager

Cape Town, Western Cape, South Africa

Job Description

Senior Manager
Position Overview:
We are seeking a highly motivated and experienced Senior Manager to lead and oversee daily operations at our restaurant. This role requires a strategic leader with a passion for hospitality, operational excellence, and team development. The ideal candidate will ensure outstanding guest experiences, drive profitability, and maintain a high standard of food quality, service, and cleanliness.
Key Responsibilities:

  • Oversee day-to-day restaurant operations, including front-of-house and back-of-house teams.
  • Lead, train, and mentor management and hourly staff to ensure excellent service and performance.
  • Ensure compliance with health, safety, and sanitation standards.
  • Develop and implement operational procedures to improve efficiency and customer satisfaction.
  • Manage budgeting, forecasting, and cost control (labor, food, and supplies).
  • Monitor inventory levels and coordinate with suppliers to ensure product availability and quality.
  • Address and resolve customer issues promptly and professionally.
  • Analyze sales and labor reports, identify trends, and develop action plans to meet targets.
  • Support marketing initiatives and community engagement activities to increase brand awareness.
  • Maintain a positive and productive working environment aligned with company values.
Qualifications:
  • Proven experience (5+ years) in restaurant management, preferably in a high-volume or upscale setting.
  • Strong leadership, communication, and interpersonal skills.
  • In-depth understanding of restaurant operations, P&L management, and customer service.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Proficient in POS systems, Microsoft Office, and inventory management software.
  • Food Safety Certification or ServSafe Certification is a plus.
What We Offer:
  • Competitive salary
  • Opportunities for career growth and professional development
To Apply:
Please submit your resume to

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Job Detail

  • Job Id
    JD1451353
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned