Job Description

Join us at Hillebrand Gori - a company of DHL Global Forwarding
Are you passionate about shipping, beverages, innovation and exceptional customer service? Hillebrand Gori is the beer, wine, and spirits logistics powerhouse of the DHL Group. We go beyond moving containers, we connect people with products they love.
With a global reach across the Americas, Asia Pacific, Europe and Middle East & Africa, we are one of the most renowned beverage logistics company in the world. Start your career with our amazing team! Learn more about us:
Hillebrand Gori is looking for a Senior Logistics Coordinator in Stellenbosch, Cape Town, South Africa
Job Purpose
As a Senior Logistics Coordinator you will develop and administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies
In this job, you will:

• Execute import/ export plans and processes to optimize service and performance
• Implement transactional operations related to import/ export in adherence to regulations and internal procedures
• Perform import/ export entries and other operational activities as per internal procedures and latest local customs regulations
• Compute duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations
• Examine invoices and shipping documents to enhance accordance with federal regulations
• Understand customer requirements, verify to ensure customer requirements are met and take corrective actions in case of deviations
• Support customer service in the incident and exception management resolution
• Share guidelines to export, import and gateway to streamline transactional operations with business demands and achieve compliance with local business environment
• Participate in developing a high-performance service culture within the export, import and gateway departments
• Review adherence to established quality and performance standards, contribute to constant improvement and optimization of product means
• Interact with internal functions such as customer service, product, sales, etc.
• Study and resolve issues in day-to-day delivery, and implement practices and quality standards for import/ export focusing on increasing effectiveness and efficiency

Stakeholders

• Connect with and influence other specialist departments and 3rd parties e.g. external service providers
• May convince others to accept new concepts, practices, and approaches
• Build strong, trusting cross-functional relationships with DHL managers
• Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
• Provide technical guidance to line managers and employees

Management Responsibilities: * Individual contributor who may manage two or fewer employees

• May direct the work of other lower level professionals or manage processes and programs
• Coach and review the work of lower level professionals

You bring the following skills and qualifications:

• Education level: Bachelor's Degree or equivalent experience/qualification
• Experience Level: more than 4 years

You will be rewarded in many ways:

• Be part of an international and diverse team of colleagues
• Free access to online and on the job learning opportunities

Skills Required