Job Description

Job Title:

Senior Key Account Manager - Gauteng

Location:

Johannesburg, South Africa

Business Unit:

Cepheid, a Danaher Company

Reports To:

Country Manager, South Africa

Position Summary

At

Cepheid

, we are united by our mission to enable access to fast, accurate, and actionable diagnostic insights that improve lives. As a

Senior Key Account Manager

based in

Gauteng

, you will play a critical role in accelerating our commercial growth across South Africa's healthcare ecosystem.


You will lead strategic customer engagement, driving adoption of Cepheid's molecular diagnostic solutions across both the commercial and public health sectors, including HBDC. You will be responsible for managing key accounts directly and supporting distributor activities, while delivering on sales targets and business expansion plans. This high-impact role requires a customer-centric mindset, strong commercial acumen, and the ability to influence complex stakeholder environments.

Key Responsibilities

Achieve or exceed quarterly and annual revenue targets

by managing and growing strategic accounts in the region. Design and execute tailored

account strategies

to drive market share, increase test menu utilization, and secure long-term partnerships. Lead participation in

tenders, contracts, and pricing strategies

aligned with both commercial and public health market dynamics. Serve as the

primary point of contact

for healthcare institutions, commercial laboratories, and regional distributor partners. Drive business growth across key private and public healthcare providers, including

Commercial Labs, Hospitals, Clinics, and Alternative Care Settings

. Conduct

regular engagements with clinicians, lab directors, procurement leads, and policy makers

, positioning Cepheid as a trusted diagnostics partner. Collaborate with the Marketing team on demand generation campaigns,

scientific workshops, and customer events

, ensuring execution excellence. Support distributor partners by

evaluating performance, facilitating training, and ensuring adherence to the Channel Partner Toolkit (CPTK)

process. Maintain strong

sales forecasting discipline using Salesforce (SFDC)

, providing visibility on pipeline, funnel activity, pricing, and market trends. Work cross-functionally with Customer Care, Service, and Technical teams to ensure

high service quality and instrument uptime

for your accounts. Champion the

Danaher Business System (DBS)

and funnel management principles to continuously drive process excellence and performance.

Training Responsibilities

Complete all assigned training modules on time and ensure compliance with Cepheid and Danaher policies. For team leaders: Ensure timely and full training completion for all direct reports.

Minimum Qualifications

Education & Experience

Bachelor's degree in Life Sciences, Medical Technology, or a related field. Minimum

5 years of experience

in the diagnostics, medical device, or healthcare industry. Demonstrated success in managing key accounts and developing long-term business relationships. Strong

financial and commercial acumen

, especially within B2B healthcare markets.

Skills & Competencies

Ability to

lead complex sales cycles

, manage multiple stakeholders, and influence buying decisions. Exceptional

communication and presentation skills

in both clinical and commercial environments. Adept at

cross-functional collaboration

and leveraging internal resources to support customer success. Highly organized, self-driven, and motivated by results. Willingness to travel locally and regionally up to 50%.

Preferred Qualifications

Multi-lingual: Fluent in English; additional languages are an asset. Experience managing

P&L and budgets

. Advanced proficiency in

Salesforce CRM

or other sales tracking tools. Understanding of molecular diagnostics and public health procurement models.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.


For more information, visit www.danaher.com.


At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.