Job Description

Senior IT Infrastructure Engineer
Responsibilities
Hybrid Infrastructure Operations
Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments.
Manage HP Synergy blade servers and associated storage technologies.
Administer Hyper-V clusters and failover configurations for Microsoft SQL Server.
Perform regular patching, firmware updates, and server upgrades in line with The Companys IT standards.
Monitor system performance and proactively resolve issues to ensure high availability.
Network Infrastructure
Configure and maintain HP/Aruba network switches and LAN/WAN/VPN connectivity.
Support perimeter security and internal network segmentation.
Configure and manage Azure Virtual Networks (VNets) and Network Security Groups (NSGs).
Monitor Azure network connectivity, performance, and availability.
Integrate on-prem infrastructure with cloud via VPN and ExpressRoute.
Troubleshoot and optimize hybrid network routing.
Collaborate with Security teams to ensure network compliance and resilience.
Internet Connectivity
Manage LAN/WAN/VPN infrastructure.
Coordinate with ISPs and optimize performance.
Perform network monitoring and proactive issue resolution.
Align with hybrid cloud and continuity strategies.
IP Telephony
Administer IP telephony and VoIP systems.
Integrate with Microsoft Teams and collaboration platforms.
Provide hardware/software support for telephony infrastructure.
Maintain documentation of telephony architecture and service providers.
Cloud Integration
Support integration between on-premises infrastructure and Microsoft Azure services.
Administer Azure AD, DNS, and Microsoft 365 services including SharePoint Online and Remote Desktop Services.
Assist in cloud migration and optimization initiatives.
Backup & Recovery
Implement and manage VEEAM backup and disaster recovery solutions.
Conduct regular backup validation and recovery testing.
Lead Disaster Recovery Test Initiatives for The Company.
Support & Escalation
Provide 2nd and 3rd level technical support for infrastructure-related incidents.
Participate in standby and after-hours escalation support.
Document root cause analysis and contribute to continuous service improvement.
Documentation & Reporting
Maintain accurate technical documentation including SOPs, topology diagrams, and configuration logs.
Report on system health, capacity, and risk posture to the IT Infrastructure Manager.
Collaboration & Mentorship
Work closely with the IT Infrastructure Manager and engineering teams to align with The Companys IT strategy.
Mentor junior engineers and contribute to knowledge sharing across the team.
Required Experience & Skills
HP Synergy / Server Blade Infrastructure
Storage Technologies preferably HPE and Fibre Channel
Hyper-V and Hyper-V Clusters
Failover Clusters for Microsoft SQL Server
LAN/WAN/VPN Technology
Microsoft AD / Azure AD / DNS
Remote Desktop Services
Microsoft 365 and SharePoint Online
DNS and Certificate management
IP Telephony
VEEAM Backup and Recovery
Operating Systems Microsoft and Linux
Strong understanding of TCP/IP and internetworking with heterogeneous technologies
Perimeter Security
Minimum Requirements
Diploma/Degree in Information Technology or related field
Minimum 5 years experience in IT infrastructure engineering
Strong knowledge of Windows/Linux server administration, virtualization, and networking
Experience with HP Servers, Switches, Hyper-V, Microsoft SQL Server, and Azure technologies
Familiarity with ITSM practices (Incident, Problem, Change Management)
Proficiency in technical documentation and system architecture
Networking fundamentals and administration skills
Strong knowledge of systems architecture
Advantageous Certifications
ITIL certification
HP Networking Certifications
Network Professional (ACNP)
Microsoft Certifications (e.g., AZ-104, AZ-305)
Linux Certifications (e.g., LPIC-1, RHCSA)
Cisco CCNA or CCNP (as complementary networking knowledge)

Skills Required