Job Description

Key Responsibilities:

• Continuity of service on the day-to-day, including:

• Network / Telecommunications: Cabling, switches, optimizers, routers, firewall, proxies, gateways, WAN, WiFi, video-conferencing systems and other equipment (UPS, AirCon, Genset, and IoT)
• Systems: Servers (Windows/Linux or iSeries), storage, data backup means, and local applications
• Be the primary escalation point for ITSM ticketing, troubleshooting complex technical issues, logs analyze. reporting, monitoring for users in the scope of work
• Design, deploy, and maintain scalable, secure IT infrastructure. Ensure high availability and performance through proactive monitoring, upgrades, and optimizations
• Oversee daily IT operations, manage incidents, and implement backup/disaster recovery solutions. Document processes and ensure compliance with organizational standards
• Provide technical guidance, mentor junior staff, and work with cross-functional teams to align IT initiatives with business goals
• Review suppliers' contracts, making sure they are in accordance with AGL requirements and meet our expectations, both in the drafting and execution phases

Job Experience and Skills Required:

• Degree in Information Technology or Computer Science
• ITIL Foundations certified
• Project Management certified
• Strong knowledge in server hardware, operating systems (Windows / Linux), storage and virtualisation technologies
• Proficiency with networking - LAN, SD-WAN, VLANs, switches, firewalls, and routing protocols
• Advantage - Strong knowledge in Microsoft Active Directory environment, network/telecom (Aruba and/or Cisco), Azure cloud platform and management certificate

Apply now!
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I also specialise in recruiting in the following:
Software Development
Data Engineer
Data Analyst
Infrastructure
Architecture
... and more!
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
For more information contact:
Monica de Wet
Senior Recruitment Consultant

Skills Required