Job Description

Qualifications, Skills and Experience required:

• Minimum of 3-5 years as a Senior Technican / Desktop Support / IT Coordinator with experience across multiple sites.
• Relevant degree or diploma in IT or Computer Science.
• Africa experience is a huge plus!
• Tech Mastery: Deep technical knowledge in network administration, server management, security protocols, cloud computing, and data center management.
• Problem-Solving Skills: You thrive on diagnosing and resolving complex issues with a methodical approach.
• Leadership: Strong leadership and interpersonal skills to guide teams, manage IT projects, and collaborate with stakeholders across the business.
• Project Management: Solid experience planning and executing IT projects, ensuring deadlines are met, and systems are upgraded seamlessly.
• Tech Stack Proficiency: Hands-on experience with networking, server management, cloud systems, and data governance.
• Communication: Excellent communication skills to convey technical information clearly and effectively to non-technical stakeholders.

Duties and Responsibilities:

• Network Overlord: manage daily operations of the network infrastructure, servers, and systemsthink maintenance, upgrades, backups, and a fully optimised IT asset list.
• Tech Budgeting Guru: take charge of the IT budget, forecast costs, and ensure efficient use of resources. Its all about balancing performance and cost-effectiveness.
• Cyber Security Sentinel: implement and maintain robust security measures, ensuring data and systems are locked down tight. You will also make sure compliance with relevant regulations is top-notch.
• Project Lead: take the reins on IT projects, from system rollouts to upgrades and migrations. Be the project manager driving the process from A to Z.
• Tech Scout: research and evaluate the latest techwhether hardware, software, or new systemsto ensure they are staying ahead.
• Troubleshooting Ninja: When things go wrong (and they do), be the one to quickly identify the root cause, fix the issue, and reduce downtime. Also support the groups IT support calls.
• Cross-Functional Collaborator: work closely with other departments to align IT solutions with business needs, ensuring that everything we do supports the broader strategic goals.
• Disaster Recovery Pro: develop and maintain disaster recovery plans to safeguard against data loss and potential disruptions.
• SLA Creator: be responsible for developing and managing SLAs for IT contractors across the region, ensuring that services meet the required standards.
• Travel: for 4-5 week days per month, you will travelling to the African countries.

If you are ready to lead the IT charge in an exciting, fast-moving sector, apply now!
Please consider your application unsuccessful if you have not heard from us within 2 weeks. We will keep your details on file for future positions.
Visit our website to see other opportunities.

Skills Required