Job Description

We have an exceptional opportunity for a seasoned Senior Integrated Account Manager/Account Director to join the team at a well-established, vibrant agency in Cape Town's Southern Suburbs. This is a hybrid role focussed on a fast-paced, detailed, and client-centric retail account.
As the Senior Account Manager/Account Director on this portfolio, you'll lead an account that's 80-90% digital, with ATL elements in the mix, servicing a Johannesburg-based client and a network of 100 franchisees. To thrive here, you'll need ad agency experience, strong digital fluency, outstanding organisational skill, and the ability to manage multiple moving parts with clarity, calm and confidence.
We're looking for an Account Manager to be the steady hand and trusted partner guiding our client relationships, someone who combines empathy with excellence, and strategy with heart. You'll be the link between creative ambition and client vision: managing projects with care, clarity, and confidence. From briefing to delivery, you'll ensure every interaction feels considered, every deadline met, and every idea aligned with purpose.
We're after a collaborator who can think ahead, communicate clearly, and lead with warmth, someone who thrives on turning good partnerships into great ones. Is it you?
Note: This is a hybrid role (3 days per week in office) working from a shared office space.
Responsibilities

• Manage the running of an account from strategy and brief through to final outcome, following the agency processes meticulously
• Proactively build strong, collaborative relationships with all involved, from your client to your creative, media, digital, production, planning, administration and finance colleagues
• Confidently present and advocate for the work produced by your team, as well as effectively communicate your client's strategic needs and feedback
• Ensure that the work is produced within deadline and budget parameters
• Write strong, clear, concise briefs
• Meticulously administer your project management tasks within the process
• Identify potential project issues and problem solve accordingly
• Stay up to date on industry and market trends relating to both your brands and the agency
• Manage a budget.

Requirements
The successful candidate must have/be:

• Industry relevant marketing-related Degree or Diploma
• Show a solid understanding of 360 marketing with a minimum of 5 years relevant experience
• Advertising Agency experience - a must have
• Demonstrate strong interpersonal and people management skills
• Collaborative, innovative, and flexible across multiple projects
• Organised, self-motivated and able to make decisions on their own
• Strong written and verbal communication skills, and an excellent command of English
• Strong organisational and project management skills
• Display excellent attention to detail
• Proficient in Microsoft Office programs (Word, Excel, PowerPoint), and have a knowledge of advertising agency systems such as Chase and Asana
• Have a track record that suggests leadership qualities and a sense of service.

If you don't have the relevant experience required for this role, please consider your application unsuccessful.
City: Cape Town, Southern Suburbs
Level of Expertise: Mid-Senior
Remuneration: Negotiable
Consultant: Viv
Reference Number: #Viv3132

Skills Required