Job Description

Job Summary Senior Inbound Consultant - Luxury Travel Company | Cape Town Kendrick Recruitment is seeking experienced Senior Inbound Consultants to join a leading luxury travel company in Cape Town. This full-time role is ideal for a seasoned travel professional with a strong background in the luxury inbound market and a passion for delivering exceptional service. Requirements: Minimum 3 years' experience in a luxury inbound consulting role Strong destination knowledge of Southern and/or East Africa Proficiency in Tourplan is essential Excellent command of written and verbal English Professional communication skills and ability to manage high-profile clients and agents Strong organisational skills with excellent attention to detail Ability to manage high volumes of work while maintaining accuracy Able to work independently and collaboratively within a team Sound judgement and ability to manage crisis situations calmly and effectively Strong sense of urgency and ability to meet deadlines Responsibilities: Design, quote, and plan bespoke travel itineraries across Southern and East Africa Manage all aspects of client journeys from initial quotation to post-travel file closure Ensure seamless execution of in-country tours and provide on-call support during travel Maintain up-to-date and accurate tour administration Book all necessary services and reconfirm details prior to travel Coordinate tour-related invoicing and payments with the accounts team Prepare and deliver precise and comprehensive travel documents Manage relationships with suppliers and resolve any issues that may arise during travel Package: Competitive, market-related salary (Negotiable DOE) Commission-based incentives tied to performance and sales To Apply: Please send your updated CV, reference letters, and qualifications today Please note: Due to the high volume of applications, only candidates who meet the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.
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