Job Description

Description

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.



We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.



We are currently looking for a passionate and enthusiastic

Senior HR & Talent Business Partner

We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.



The

Senior HR & Talent Business Partner

for South Africa plays a critical role in supporting an international business unit within a fast-growing, global organisation. Acting as a trusted advisor to senior leaders and managers, the HRBP delivers strategic and operational people solutions that enable business performance, drive cultural alignment, and support talent growth across the region.

This role combines generalist HR expertise with a strong focus on Talent Acquisition to ensure the business unit attracts, develops, and retains exceptional people. The HRBP will partner with global and regional People & Talent teams to embed best-practice HR processes, ensure compliance with South African labour legislation, and contribute to the delivery of international people strategies adapted to local needs.

Key Responsibilities

Business Partnering

Act as the primary HR contact for leaders and managers in South Africa, providing expert advice on organisational design, workforce planning, performance management, and employee relations. Partner with global HR colleagues to implement people initiatives and ensure alignment with international frameworks while tailoring for local market needs.

Talent Acquisition & Workforce Planning

Lead end-to-end recruitment in partnership with hiring managers--sourcing, screening, selection, and onboarding--to meet headcount and capability needs. Develop and execute proactive talent pipelines to support future business growth. Drive employer branding initiatives in the South African market.

Employee Relations & Compliance

Provide guidance on South African employment law, workplace policies, and disciplinary matters, ensuring fair and consistent resolution aligned with local legislation. Maintain awareness of evolving labour law and ensure compliance across HR processes.

Performance, Development & Engagement

Support managers in embedding the performance management framework, providing coaching on objective setting, feedback, and talent reviews. Partner with Learning & Development teams to identify skill gaps and enable career development pathways. Support initiatives that enhance employee engagement, wellbeing, and diversity and inclusion.

HR Operations & Data

Manage HR processes and records in line with global standards and local requirements. Leverage HR systems and data analytics to provide insight and inform decision-making. Contribute to regional HR reporting and dashboards.

Skills Knowledge and Expertise

Strong generalist HR knowledge, ideally gained in a multinational or international environment. Deep understanding of South African labour legislation and its practical application in a corporate setting. Demonstrated experience in Talent Acquisition (direct sourcing, employer branding, recruitment strategy). Ability to build strong relationships with leaders and employees across multiple geographies. Problem-solving and analytical skills with the ability to interpret HR data and present insights. Experience supporting organisational change and transformation projects. High cultural awareness, adaptability, and ability to work effectively in a matrixed global organisation.

Technologies

HRIS systems (e.g., Iris Cascade, Workday, SuccessFactors, Oracle HCM, or similar). ATS and recruitment platforms (e.g., LinkedIn Recruiter, Pinpoint, Greenhouse, or similar). Microsoft Office 365 suite (Excel, PowerPoint, Teams, SharePoint). Familiarity with collaboration and productivity tools in global businesses.

Qualifications

Bachelor's degree (or equivalent) in Human Resources Management, Industrial Psychology, Business Administration, or related field. Postgraduate qualification in HR / Organisational Development (advantageous).

Certifications

South African Board for People Practices (SABPP) professional registration - preferred. International HR or Talent certifications (e.g., CIPD, SHRM, LinkedIn Talent Solutions) - advantageous.

Benefits

This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits may include:

Private health LinkedIn Learning Connectivity Allowance

The Small Print

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates. Sabio Group are unable to offer sponsorship on any roles advertised.

About Sabio Group

THE DIGITAL CX TRANSFORMATION COMPANY

Why Sabio?




We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences.



At Sabio, we are devoted to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

We are committed to being an equal opportunity employer that not only values but celebrates diversity and inclusion. We firmly stand against discrimination based on factors such as race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, and disability status.

If you need accommodations, additional support and/or have any specific requirements, we invite you to reach out to our talent team directly: Talent@sabiogroup.com