Job Description

Senior HR Officer - Operations (2IC to HR Manager)

Location:

Cape Town

Industry:

Manufacturing (Unionised environment)

Bargaining Council:

MIBCO

Employment Type:

Permanent

As our organisation continues to grow, we are expanding our Human Resources team.

We are seeking an experienced Senior HR Officer - Operations to act as Second-in-

Command (2IC) to the HR Manager, supporting multiple factory sites in a unionised

manufacturing environment.

This role has a strong Industrial Relations focus, working alongside an existing IR

& Employment Equity Specialist, while also supporting broader operational HR

functions. The successful candidate must be confident, hands-on, and able to operate

independently in a fast-paced environment.

Key Responsibilities

Primary Focus:

Industrial Relations & Employee Relations

Act as 2IC to the HR Manager, supporting day-to-day HR operations and deputising when required Manage employee relations matters across multiple factory sites Initiate and chair disciplinary hearings, grievance hearings, incapacity (including ill-health) processes and consultations Represent the company at the DRC (MIBCO), CCMA and other relevant forums, including conciliations and arbitrations Engage and maintain constructive working relationships with two active trade unions and shop stewards Ensure compliance with MIBCO Main Agreement, labour legislation and internal policies Provide IR guidance and support to line managers and supervisors Travel between factory sites for IR-related matters (own transport essential)

Secondary HR Responsibilities

Support general HR operations across the employee lifecycle (recruitment, onboarding, performance management, training and HR administration) Assist with implementation and communication of HR policies and procedures Coach and advise line management on HR best practices Contribute to a fair, consistent and positive employee relations climate

Minimum Requirements

Diploma or Degree in Human Resources or related field Minimum 5 years' HR experience within a manufacturing environment Proven, hands-on Industrial Relations experience in a unionised setting Strong working knowledge of MIBCO and South African labour legislation
Demonstrated experience:

o Chairing hearings and consultations

o Managing misconduct, poor performance and incapacity processes

o Representing the employer at DRC and CCMA

o Engaging with trade unions

Valid driver's licence and own reliable transport (essential) Excellent communication, negotiation and conflict-resolution skills Ability to work under pressure with professionalism and discretion Proficient in MS Office and Google Workspace

Employment Equity

Appointment will be made in line with the company's Employment Equity Plan and

sectoral targets.

Job Type: Full-time

Work Location: In person