Job Description

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Job Information

Date Opened


23/06/2025
Job Type


Full time
Industry


Human Resources
Work Experience


7 years
Education Level


Degree/B-Tech
City


Cape Town
Province


Western Cape
Country


South Africa
Postal Code


7405
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Established in 2001, RSAWEB is South Africa's fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google - the best-rated ISP in South Africa. We are extremely proud of winning KFM's Best of the Cape Awards: Best ISP in 2021 and 2022 being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer's experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.

Products and Services:

Fibre-to-the-Home (FTTH) Fibre-to-the-Business (FTTB) Enterprise connectivity Mobile connectivity and data management Cloud infrastructure and more!


At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.

Our values:

We Build Trust and Ownership We Honour & Respect People We Cultivate Passion & Creativity We Innovate Feverishly We Go the Extra Mile We Believe in Humility We Communicate Openly & Honestly We Make it Fun We Teach, Grow & Learn
We Do More, With Less

Where will the successful candidate fit in?

The Human Resources Business Partner (HRBP) is the primary resource to create alignment between Human Resource and business strategy. The HRBP is aligned to business units, business leaders, and/or functions to provide HR expertise and consulting for building organizational capability to achieve current and future business objectives through the development of proactive Human Resources strategy and practices. The HRBP drives and influences key organizational health and engagement initiatives with the business and provides advice, counsel and executes key initiatives. The HRBP effectively manages and resolves complex employee relations issues, resolution and investigations, performance management, 360 feedback with a focus on leadership development and developing and implementing strategic and tactical initiatives that drive and support desired short and long-term business goals and objectives.

Key Objectives

HRBP Support

Provide HR partnership, for both strategic and tactical initiatives, day to day HR support and execution of strategies for assigned business groups. Builds and maintains effective working relationships with leaders and employees to provide guidance and counsel on a variety of HR and business-related issues on both strategic and tactical levels Provides influence and guidance to client groups through developing partnerships to support achieving business objectives within the assigned populations. Manages and resolves employee relations issues. Conducts effective, thorough and objective investigations. Maintains in-depth knowledge of compliance requirements related to day-to-day management of employees, ensuring regulatory compliance. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Provides HR policy guidance and interpretation. Provides counsel and drives execution on workforce planning and organizational design Provides consultation/coaching/training to managers on performance, talent development, and employee relations. Provides day-to-day performance management guidance (coaching, mentoring, counseling, career development, disciplinary actions). Implements HR best practices for key HR processes including performance management, compensation planning, workforce/capability planning, and talent management. Identifies training/coaching/mentoring needs for departments, managers and employees Oversees and executes implementation of HR and/or business initiative in assigned business groups. Provides project management expertise through the initiation, management and driving of strategic projects and initiatives and change management. Participates in assigned business groups operational meetings, business reviews, and team building. Act as an advisor on HR issues to management of assigned business groups. Handle other projects, duties and responsibilities as assigned.

HRBP role in Policies, Process, Procedures

Maintains knowledge of legal requirements for employers, and suggests updates ad needed, to remain compliant for policies and the Employee Handbook. Researches, develops and proposes policy updates, new policies and/or update procedures/guidelines to support growing and evolving organization. Provides trend data to Senior HR Manager for review and discussion Ensure HR team is able to provide guidance to managers and employees on policies and how to interpret them; may train managers as needed Partners with HR team to ensure consistent application of practices and procedures where appropriate (example: Exit management process) Maintain/enhance team effectiveness with consistent application of forms/templates, etc....reducing repetitive practices where possible.
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Requirements

At least 7 years of broad-based HR experience with progressive HRBP experience providing advice, counsel and coaching to senior leaders with the ability to influence and champion effective leadership and change, developing strong business partnerships to support achievement of business objectives within assigned business groups Bachelor's degree in Human Resource Administration, Business Administration, Organizational Psychology or related field from an accredited university is preferred Comfortable engaging meaningfully at Exec and C-Level Advanced knowledge and experience with SETA Proven experience with EE submissions, WSP and ATR Willing to be in office 4 days per week HRIS experience relating to process improvements, workflows and automation Skilled with computer applications such as Microsoft PowerPoint, Word, Excel and Outlook Original, creative thinker with the ability to formulate and express a contrarian viewpoint Able to work in a fast-paced, matrixed environment
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Benefits

Medical Aid (Discovery) Reduced Gap Cover Rates (Turnberry Premier) Retirement Annuity Contribution (Allan Gray) Medical Insurance (Momentum - Health4Me) Discounted Internet Connectivity Free Employee Wellness Programme (Lyra) Exposure to the latest industry technologies and standards

If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.