Job Description

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Senior Healthcare Consultant
Are you an experienced medical aid consultant? Have you managed a portfolio of corporate clients? We're hiring!
Aon South Africa is recruiting a Senior Healthcare Consultant in our Employee Benefit Solutions department, based on a hybrid basis from our Head Office in Sandton. The Senior Healthcare Consultant manages, services and retains a portfolio of clients. In addition, the position is responsible for identifying and engaging in business development with prospective clients.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Being the primary point of contact for clients.
Able to work closely with a team and independently.
Responsible for client retention and growth of portfolio of clients.
Ensure that all service level agreements and appointment letters are signed, current and in place.
Developing healthcare related education programs, conducting healthcare related training and conducting induction training.
Ensure that all administrative and regulatory matters relating to each client portfolio is up to date and in order.
Relevant reporting on data and information to internal and external stakeholders, including executive reports. These reports will be derived from data and analytics gathered from Monthly Dashboard reports, provider reports, Pulse and any other data deemed appropriate which needs to be integrated into one professional report.
Oversee all queries, ex gratia applications, disputes and information required by the client and ensure it is being handled within the SLA Service promise.
Ensuring compliance with all regulatory requirements
Engage in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa.
How this opportunity is different
What makes Aon different are the people and the culture. Aon colleagues support each other, across geographies and solution lines. Aon has the tools plus depth and breadth of experience to drive great outcomes for our clients, while providing the optimal environment for the career and personal growth of our colleagues.
Skills and experience that will lead to success
Qualifications.

• A recognised matric qualification.
• An NQF 6 or equivalent qualification in healthcare/healthcare administration.
• Wealth Management or Financial Planning qualifications
• A relevant bachelor's degree from a reputable tertiary educational institution would be advantageous.
• Registration as a representative with the FSCA in terms of the FAIS act and CMS.
• Accreditation on 8 medical schemes, 4 Gap cover schemes and 3 occupational health products is required.
• Comprehensive understanding of group risk pension and provident funds

Knowledge.

• A well-developed understanding of the medical scheme industry and legislation and regulations governing the industry.
• A well-developed understanding of medical scheme financials
• An understanding of the Aon healthcare protocols in terms of evaluating the medical schemes' model.
• Knowledge such that both employee benefits and healthcare clients can be serviced
• Experience in report writing, subsidy harmonization, benefit value analysis and benchmarking.
• Experience in dealing with C-Suite designations within organisations.

Skills and Attributes.

• Well-developed analytical skills, i.e. problem-solving, potential problem analysis, decision analysis.
• Well-developed leadership and team management skills. Must be able to take accountability for Strategy of the Healthcare division and Aon.
• Well-developed spoken and written communication skills. Be able to write and present reports from data that assists with strategy for client.
• Well-developed influencing and persuading skills. Ability to build relationships at different levels including Unions
• Well-developed interpersonal skills.
• Digital literacy in Excel and Word.

Experience.

• Proven experience in a similar or related role - 5 or more years' experience.
• Extensive healthcare experience.
• A consistent record of achievement as a consultant.
• Demonstrate clear examples of strategy implementation and successes.

How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
Aon South Africa is rated a Level 1 Contributor to BBBEE
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Skills Required