Job Description

Are you an expert medical aid consultant? Have you been involved in retaining a portfolio of corporate clients whilst looking for new business opportunities to grow your portfolio? We're hiring!!!


Aon South Africa is recruiting a Senior Healthcare Consultant in our Employee Benefit Solutions, based on a hybrid basis from our offices in Cape Town. The role of the healthcare consultant is to manage, service and retain a portfolio of clients by applying company policies and procedures to deliver varied technical and professional activities. The healthcare consultant is the primary point of contact for clients, hence fulfilling a meaningful role in the life cycle of the client.

Aon Is In The Business Of Better Decisions

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At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.


As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

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Being the primary point of contact for clients. Being responsible for client retention and growth of portfolio of clients. Being responsible to ensure that all service level agreements and appointment letters are signed and current and in place. (including the individual LOA's per employee) Being responsible for developing healthcare related educational programs, conducting healthcare related training and conducting induction training and personalised one and ones. Ensuring that all administrative and regulatory matters relating to each client portfolio is up-to-date and in order. Being responsible for relevant reports and information and data to all internal and external stakeholders, including executive reports. (ability to write own reports including power point presentations) Being responsible for dealing with all queries, ex gratia applications, disputes and information required by the client. Ensuring compliance with all regulatory requirements. Being responsible for assisting more junior colleagues were applicable. Being responsible for engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa. Developing opportunities between Healthcare and Retirement funding increasing revenue Subsidy Modelling Reporting : interrogation of data, extract data from Aon, Medical Scheme and Industry reports and create opportunity and ability to consult to the data, highlighting critical key areas Executive Report Analysis Project Plan Development : Client Specific

How This Opportunity Is Different

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What makes Aon different are the people and the culture. Aon colleagues support each other, across geographies and solution lines. Aon has the tools plus depth and breadth of experience to drive great outcomes for our clients, while providing the optimal environment for the career and personal growth of our colleagues.

Skills And Experience That Will Lead To Success

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Qualifications.

A recognised matric qualification. An NQF 5 or equivalent qualification in healthcare/healthcare administration. A relevant bachelor's degree from a reputable tertiary educational institution would be advantageous. Registration as a representative with the FSCA in terms of the FAIS act and CMS. Accreditation on 8 medical schemes, 3 Gap cover schemes and 3 occupational health products is required.

Knowledge.

A well-developed knowledge of principles and practices within a technical/professional discipline. The ability to analyse data from medical schemes and competently and objectively present the findings to clients. The ability to assist senior colleagues in respect of the wellness strategy of clients. A good knowledge of policy wordings.

Skills and Attributes.

Well-developed analytical skills, i.e. problem-solving, potential problem analysis, decision analysis. Well-developed ability to work in and contribute to teams constructively. Well-developed spoken and written communication skills. Well-developed influencing and persuading skills. Well-developed interpersonal skills. Digital literacy in Excel and Word. Well-developed report writing skills Must be able to articulate data and discuss strategy based on data insights Must be able to deal at employee levels including HRD, CFO and CEO. Must be proficient in subsidy modeling and the understanding thereof Must be knowledgeable in the regulatory environment and the impact on employer, employees, providers and the economy

Experience.

Proven experience in a similar or related role. Extensive healthcare experience. A consistent record of achievement as a consultant.

How We Support Our Colleagues

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In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.


Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.


Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.


Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.


We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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