Job Description

Senior Field Service Engineer (Medical Technology)
Your role:
A Senior Field Service Engineer provides on-site technical support for equipment and systems at customer locations.
This role requires strong problem-solving skills, the ability to troubleshoot

technical issues, and effective communication with clients.
Primary duties and responsibilities include but are not limited to:Maintaining, servicing, repairing, and technical support of all products Encompassed by the business ZEISS and other products as required from time to time Preparation and submission of job cards timely Preparation and estimation of costs of work required Provision of technical support to sales personnel for exhibitions/demos and clients' visits Visiting clients countrywide and international Offering and supporting the sale of Product Support Agreements (PSA) Liaison with the company's internal staff members Providing continuous feedback to management Train customers on equipment Maintaining existing customer data base Mentoring and internal training of Trainees I New engineers

You will have:
1. Education / Professional Certification
National Diploma in Electrical Engineering or equivalent qualification
2. Experience
Five (5) years minimum experience in the Medical Technology field

3. Knowledge/ Skills / Other characteristicsLogical thinker and detail oriented Must be a team player Ability to work unsupervised Ability to work under pressure. Excellent Trouble Shooting skills Excellent customer interaction skills

4. Working conditions & Other Attributes

Extensive Travel in RSA and Internationally

Your ZEISS Recruiting Team:
Maite Nomthandaso Nakana, Thema Masoga